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16 Hours Weekend Sales Consultant
3 months ago
The Sales Advisor is responsible for offering a constant outstanding customer service to promote store profitability.
The Sales Advisor position includes but is not limited to the following major accountabilities:
Store Performance and Analysis
- Has awareness of every communication and instruction sent to the store.
- Is aware of store budget and targets and has a good understanding of KPI's.
- Reports any information that can contribute to the success of the store.
Customer service
- Applies the 4 mandatory selling standards with each and every customer.
- Applies every step of selling processes proposed by Training Manager, exploiting every customer opportunity.
- Uses uptodate technical product knowledge to generate sales.
- Actively builds customer loyalty encourages personal trade.
- Provides outstanding and inspiring service delights beyond customers' expectations by going the extra mile.
- Exceeds the company target Mystery Shopping results (90%).
- Reflects the values of the brand and demonstrates passion for the brand.
Stock management
- Ensures correct pricing and presentation of products displayed on the shop floor.
- Follows instructions regarding stock control, movement and ordering.
- Minimizes losses to achieve the company shrinkage goal.
Operations
- Is aware of and applies each authorized company and if applicable, center operational policy and procedure (cash and banking, opening and closing, health and safety, etc.).
- Maintains all required paperwork meeting the required deadlines.
- Maintains permanent store cleanliness, appearance to offer a customer friendly environment.
- Performs all reasonably relevant duties that are requested by the Store Manager.
- If applicable, observes specific local requirements relating to the trading environment.
- Actively participates and attends appropriate training as and when required.
Merchandising, Marketing & Promotions
- Maintains store and window presentation and visual merchandising in accordance with defined standards.
- Has awareness of current promotions.
Communication
- Communicates in a clear, polite, courteous and understandable manner and listens to others.
- Keeps abreast of local and new market trends, shares this info and makes recommendations to the Store Manager.
- Complies with personnel dress code and grooming in line with company policy.
- Acts as an Ambassador of the Company and of the Company's Brands
Reporting line
The Sales Advisor is reporting to the Store Manager / the Assistant Store Manager.
Skills required
- Constant standing, bending, frequent lifting of luggage up to 15 kilos
- Computer literate
- Previous experience in retail
- Ability to work under pressure
- Sales Oriented
- Brand sensibility
- Flexibility
Job Types:
Part-time, Permanent
Part-time hours: 16 per week
Schedule:
- Overtime
- Weekend availability
Supplemental pay types:
- Performance bonus
COVID-19 considerations:
As a company we are following government guidelines
Work authorisation:
- United Kingdom (required)
Work Location:
In person
Reference ID:
LIV/SAPT16/210423
