Dental Receptionist

1 week ago


Kingswinford, Dudley, United Kingdom Wallheath Dental Practice Full time
We are a small family run dental practice focused on providing preventive, modern dental care to the whole community. We strive to help you improve dental health, in turn promoting general health and wellbeing.


We have been members of the Denplan Quality programme since 1995 and qualified for Denplan Excel accreditation in 2002 affirming our high standards.


Responsibilities:

  • Greet and welcome patients as they arrive at the dental office
  • Answer phone calls and schedule appointments using the R4 dental software
  • Assist with billing and payment processing
  • Maintain patient records and ensure confidentiality
  • Coordinate with dental staff to ensure smooth patient flow
  • Provide excellent customer service to patients and address their inquiries or concerns

Skills:

  • Excellent communication skills, both verbal and written
  • Proficient in using computers and ideally R4 software
  • Strong organisational skills with attention to detail
  • Ability to multitask and prioritise tasks in a fastpaced environment
  • Knowledge of dental terminology and procedures is a plus


This position requires a friendly and professional demeanor, as well as the ability to handle patient inquiries and provide exceptional customer service.


The Dental Receptionist plays a crucial role in ensuring the smooth operation of the dental office by managing appointments, handling administrative tasks, and maintaining patient records.

If you have excellent communication skills, attention to detail, and enjoy working in a team-oriented environment, we would love to hear from you

Job Type:
Part-time

Part-time hours: 24 per week

Salary:
£11.00-£12.00 per hour

Benefits:

  • Company pension

Schedule:

  • 8 hour shift
  • Day shift
  • Holidays
  • No weekends

Supplemental pay types:

  • Yearly bonus

Work Location:
In person
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