Crisis Care Coordinator

2 weeks ago


Norwich, Norfolk, United Kingdom JMR Healthcare Ltd Full time

Crisis Care Coordinator

Hours: 37.5 hour per week

Contract Type:
Full Time

Location:
Norwich Office (Poringland)

Salary:
£25,000 per annum

JMR Healthcare are looking for an experienced Care Coordinator to join our team in our office based in Poringland

About the Role


Matched with your care experience, JMR Healthcare have an exciting opportunity for someone to help support our already well-established office team.

You will be supporting our Crisis Management Team in the daily organization and running of our Crisis Service.


The right individual will be joining the business at a pivotal time after a period of significant growth and change.


Roles & Responsibilities:

  • Answering inbound calls from services and staff.
  • Being oncall out of hours. (On call Rota).
  • Cover last minute shifts considering sickness and annual leave.
  • Communicate with the crisis team effectively.
  • Be able to staff new packages quickly and efficiently.
  • Build relationships between crisis support workers and the office team.

About you

  • Proficient IT skills including Outlook, Word, and Excel.
  • Excellent written and verbal communication skills.
  • Past Care Coordinator or similar experience.
  • Excellent people skills.
  • Resilient.
  • Excellent organisation skills.
  • Ability to handle and adapt to fluctuating deadlines.

Employee Benefits

  • Dedicated Personal Development & Wellbeing Officer for all staff, 24/
  • Competitive pay rates
  • Flexible working times
  • An extra day annual leave for your birthday
  • Staff events
  • A positive working environment focused on personal and professional growth

About us
JMR Healthcare is a specialist Temporary & Permanent Staffing Agency based in Norfolk. We provide highly experienced and highly trained agency staff to care providers and facilities.


Our Hard working and experienced team are our greatest asset, and we are fortunate enough to be expanding and growing our team.

We believe in having the best staff, who are trained highly, paid well, and feeling valued.


JMR Healthcare was humbly started by a Support Worker with a clear drive to make a significant difference to the Healthcare Agency Sector.

Initially just himself, James provided his extensive experience and skillset to care providers across the county and soon made an impression.

With demands on the business from clients mounting high, JMR set out to implement a stringent recruitment process to ensure JMR staff are intrinsically aligned with the Ethos and Culture imbedded by our founding values.

Should you have any questions, wish to discuss this role further or submit a CV you can speak with Eve Shipton - Recruitment Lead on

Job Types:
Full-time, Permanent

Salary:
From £25,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Free parking
  • Onsite parking
  • Wellness programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Norwich: reliably commute or plan to relocate before starting work (required)

Experience:

- care coordinating: 1 year (required)

Work authorisation:

  • United Kingdom (required)

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