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Parts Advisor

3 months ago

Hounslow, Greater London, United Kingdom Irlam Associates Full time

Parts Pro / Customer Service
-
Position:_Parts Pro / Customer Service
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Shift pattern:_Monday
  • Friday 9:3018:00
-
Annual Bonus:_£1,000

-
OT:_ X1.5 Time and a half

-
Reports To:_ Branch Management


Below is a detailed list which includes, but is not limited to, the Parts Pro / Customer Service basic job requirements and essential duties, responsibilities, and expectations.


  • From time to time, your supervisor may require you to perform other tasks not indicated on this list.
-
Job Requirements:_

  • Minimum 2 years of Parts Experience
  • Must be able to communicate fluently in the English language.
  • Strong attention to detail and accuracy
  • Mechanical and Technical aptitude and/or experience
  • Knowledge and/or experience with industrial and automotive parts
  • Direct experience with ground support equipment would also be considered an advantage
  • Previous experience with order processing/ Quotations/ Customer Service for clients
  • Experience interacting with clients
  • Strong command over Excel
  • ERP Experience
  • Buying of Parts
  • Expediting of Parts
-
Essential Duties, Responsibility, and Expectations:_

  • Maintain clean, professional appearance at all times.
  • Reliable and maintains excellent attendance and punctuality.
  • Able to work effectively in a team environment as well as independently
  • Able to selfmotivate in a fast pace, multitasking environment
  • Perform cycle counts as requested.
  • Follow Standard Operating Procedures (SOP's)
  • Correctly create Sales Orders and generate Invoices for all parts dispensed and sold.
  • Source parts for customer with local/international suppliers
  • Keep track of time to respond and other KPI's and actively work on improving them
  • Complete all duties assigned by OPS Supervisor and/or manager
  • Picking up parts, put away received parts, collect transfer parts, create RMA, making images and etc.

Job Types:
Full-time, Permanent

Salary:
£30,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Onsite parking

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Education:

  • GCSE or equivalent (required)

Licence/Certification:

  • Driving Licence (required)

Ability to Commute:

  • Hounslow (required)

Ability to Relocate:

  • Hounslow: Relocate before starting work (required)

Work Location:
In person