Senior Travel Consultant

A travel agent's role is a customer-focused position offering a fully comprehensive travel service to the public for their holiday and travel requirements.

The ability to build strong relationships with clients to develop confidence and trust to maintain a long-term working relationship is imperative.

Your dedicated customer role is vital and seen as essential in achieving company objectives ensuring we always exceed customer expectations.

If you're looking for a new challenge, live within commuting distance, and think you can fit the bill, please get in touch.

• Completing CRM to record Leads/Enquiries/Bookings
• Arranging flights, insurance, accommodation, and any holiday extras
• Use experience to offer advice and recommendations to clients on various destinations
• Using a booking system to secure holidays or liaise with tour operators for more tailor-made arrangements
• Advising clients on travel arrangements and pre departure rules, e.g. visas and passports
• General booking requirements.
• Meeting sales/profit targets
• Preparing and maintaining offers for window/website/Facebook (x20 offers per month)
• Concise communication with customers so they understand fully (jargon-free and easy to understand)
• So go and do a bit of Facebook stalking, google us to your heart's content, and if that doesn't put you off... we'd love to hear from you. If you can tick at least two of the below boxes, please email your CV 2 years travel industry experience 2 years customer service/retail experience 2 years sales experience PLUS....
• A team player
• Able to self-manage
• Passionate about travel
• Passionate about delivering the very best, every time. As well as being a living wage employer, we have some amazing benefits including an annual fam trip allowance cost-price holidays regular social events
• Personal development
• Evenings off the chance to be part of one of the friendliest and most amazing teams in the industry, as well as working in one of the most intentionally different travel stores in the region #J-18808-Ljbffr