Restaurant Manager

2 weeks ago


Cardiff, Cardiff, United Kingdom vale resort Full time

We are excited to announce an opening for a Restaurant Manager to join our team at the Vale Resort.

The Vale Resort stands out as an Award Winning, Four Star Hotel, boasting 143 modern bedrooms, five diverse food outlets, two impressive championship golf courses, and Wales' largest spa, health, and racquets club. Our location offers top-notch sporting facilities and serves as the go-to destination for international and club teams. A recent addition to our resort, Hensol Castle, has been revamped into a luxurious wedding and events venue, which has quickly gained popularity. The castle's recent renovation now includes 20 deluxe bedrooms, an award-winning Distillery, gin school, and a captivating visitor attraction nestled in the cellar.

Working alongside the Food & Beverage team, you will be responsible for overseeing operations and leading the team to provide exceptional service for our guests and members, all while meeting departmental targets.

Main responsibilities:
  • Support the Food & Beverage Manager in meeting departmental targets, maintaining standards, and service levels
  • Monitor the quality of products served, regularly providing feedback from guests to the Head Chef and F&B Manager
  • Handle guest/member complaints in a timely, friendly, and effective manner
  • Ensure F&B standards align with current UK and EEC regulations
  • Execute marketing promotions throughout the department, ensuring POS compliance with trading standards
  • Supervise departmental performance to reach sales targets, encourage upselling within the team
If you have experience in managing a busy Restaurant and Bar, possess strong motivation, excellent communication skills, leadership qualities, and a focus on customer service, this role is for you. Your ability to work under pressure, pay attention to detail, and demonstrate outstanding sales skills will be crucial.

The position demands flexibility within the Resort's opening hours and a commitment to work five days a week, including weekends and holidays. What's in it for you:

Joining us comes with a variety of benefits, such as retail & leisure discounts, complimentary gym membership, discounted food, beverages, and accommodation, along with long-term service rewards. We've also extended these perks to your family and friends because everyone should enjoy the benefits. We take pride in investing in our employees, providing the necessary skills and resources to help you advance in your career. Many of our staff members have started their journey with us and flourished.

Benefits:
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Gym membership
  • On-site parking
  • Sick pay
  • Store discount
Schedule:
  • 8 hour shift
Supplemental pay types:
  • Tips
Work Location: In person How to apply: Send your CV to

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