Export Customer Service Specialist

1 week ago


Hounslow, Greater London, United Kingdom Schenker Limited. Full time
DB Schenker - Shape Your Career in Global Logistics

Are you ready to be part of a worldwide logistics network that values diversity and individuality? At DB Schenker, with over 72,000 colleagues globally, we believe in teamwork and making a difference collectively.

Position: Export Customer Service Specialist

We are looking for a proactive Export Customer Service Specialist who can ensure exceptional service delivery to our clients and partners globally, keeping export operations seamless and customer satisfaction paramount.

Location: Heathrow

Hours: Monday to Friday - 9:00 to 17:30 (hybrid work post significant training)

Responsibilities
  • Manage email communication with customers and suppliers efficiently
  • Coordinate vendor collections and enhance logistics efficiency
  • Utilize Tango systems for shipping documentation and compliance
  • Prepare shipment documents including airway bills
  • Ensure export entries comply with UK HMRC regulations
  • Oversee post-flight tasks and handle documentation
  • Manage job file invoicing and optimize costs
  • Address customer queries promptly to maintain positive relationships
Requirements
  • Industry experience in export operations
  • Strong organizational and prioritization skills
  • Effective written and verbal communication abilities
  • Problem-solving skills and ability to handle customer complaints
Benefits
  • Comprehensive training and professional development
  • Pension scheme with employer contributions
  • Annual leave and birthday off benefits
  • Career development opportunities within the organization
Application Process

Apply now for this exciting opportunity to grow your career. Note that applications may be reviewed before the job advert expires.

DB Schenker - Embracing Diversity and Inclusion

Join our diverse workforce, where we welcome individuals of all backgrounds. We ensure a fair recruitment process and commit to enhancing diversity in our teams.

Professional Development, Work-Life Balance, Working Internationally



  • Hounslow, Greater London, United Kingdom Schenker LTD. Full time

    Join our team as a Senior Key Account Specialist We're seeking a Senior Key Account Specialist to join us in providing top-notch export services to our valued customers and overseas partners. In this role, you'll be at the forefront of export operations, ensuring efficiency and proactivity while delivering exceptional customer service. If you're passionate...


  • Hounslow, Greater London, United Kingdom Ceva Logistics Full time

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That's why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and...


  • Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Export Operations Clerk for niche sector Freight Forwarder based in the Hounslow area.Key Responsibilities Setting up inhouse system up ready for the start of each day. Completing export bookings throughout the day. Working in a fastpaced environment Travel to and from customs when required Accurately creating and...


  • Hounslow, Greater London, United Kingdom Ceva Logistics Full time

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That's why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and...


  • Hounslow, Greater London, United Kingdom Ceva Logistics Full time

    CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. We are supply chain experts. We live and breathe logistics every day. Above all, we believe that this is a people business. That's why we are building a global culture of teamwork and respect. We encourage initiative, and we engage and...

  • Air Export Clerk

    7 days ago


    Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for an Air Export Clerk for a well-established Freight Forwarder based in the Heathrow area. The role will be working with Pharma Freight. Main duties:-QuotationsDealing directly with shippers and overseas agentsExports Customs EntriesInvoicingCompleting Air exports jobs (from start to finish)Occasionally assisting with...

  • Export Clerk

    1 week ago


    Hounslow, Greater London, United Kingdom Compenij Full time

    Are you looking for a new, exciting, permanent career in the exports industry? Our client is a leading exporter of pets and live animals across the world First Call Aviation are currently recruiting for a Export Clerk - Pets and Animals to work near Heathrow Airport, Hounslow. Shifts: 8:00am-5:30pm Days of work: Monday to Friday As a Export Clerk you will...

  • Customer Service

    7 days ago


    Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Customer Service / Sales Agent for a Niche sector Freight company based in the Heathrow area. Customer Service / Sales personwho strive to deliver high quality outcomes and is looking for a new opportunity, with a view to grow in a company. The operations staff control shipments from door to door during import and...


  • Hounslow, Greater London, United Kingdom Freightserve Full time

    Freightserve recruitment are looking for a Import / Export Manager who has experience with dealing with Airfreight shipments. The company are a well-established nice sector Freight Forwarder based in the Heathrow area. About the role:- We need an experienced Imports and Exports Manager to oversee and manage all aspects of our import and export operations....

  • Air Export Operator

    7 days ago


    Hounslow, Greater London, United Kingdom European Freight Limited Full time

    European Freight Limited is a freight forwarding company in the logistics business with offices in London, Dubai, Mumbai, Delhi and Chennai.We are recruiting fresh management graduates (MBA) from premier Institutes in UK. Organising the safe, efficient and costeffective transportation of goods for Air exports Handling worldwide Air export services on a...


  • Hounslow, Greater London, United Kingdom Schenker LTD. Full time

    Join our team as a Customs Clearance Specialist Play a pivotal role in facilitating the smooth movement of cargo through UK ports. We are seeking a detail-oriented individual who thrives in a dynamic environment and is well-versed in Import & Export customs procedures and regulations. If you have a keen eye for accuracy and enjoy working with EDI systems, we...


  • Hounslow, Greater London, United Kingdom Compenij Full time

    Are you looking for a new, exciting, permanent career in the exports industry? First Call Aviation are currently recruiting for a Multi-Modal Export Executive to work near Heathrow Airport, Hounslow. Shifts: 9am-5pm Days of work: Monday to Friday Salary: up to £30'000 per year, dependant on experience As a senior export executive you will expected to...


  • Hounslow, Greater London, United Kingdom Schenker LTD. Full time

    Join our team as a Senior Key Account Specialist We're seeking a Senior Key Account Specialist to join us in providing top-notch export services to our valued customers and overseas partners. In this role, you'll be at the forefront of export operations, ensuring efficiency and proactivity while delivering exceptional customer service. If you're passionate...


  • Hounslow, London, United Kingdom Willis Global Ltd Full time

    Our client, an industry leading organisation which provides award winning, time critical freight forwarding & logistics solutions, are recruiting for an Operations Coordinator - Exports to bebased at offices in the London Heathrow area. On Offer: An opportunity to join an award-winning organisation known as a leader within the field of aerospace...


  • Hounslow, Greater London, United Kingdom On Target Recruitment Ltd Full time

    Type: Permanent The Job Export Sales Co-ordinator The Company: Sells industrial capital equipment into major food and pharmaceutical companies. Growing company trebled turnover in the last 6 years. Added 50 people to the team in the last 3 years. International travel to regions that you will be responsible for. Clear progression pathway for a sales...


  • Hounslow, Greater London, United Kingdom dbschenker Full time

    Your tasks Join our team as a Key Account Specialist We're seeking a Key Account Specialist to join us in providing top-notch export services to our valued customers and overseas partners. In this role, you'll be at the forefront of export operations, ensuring efficiency and proactivity while delivering exceptional customer service. If you're passionate...


  • Hounslow, Greater London, United Kingdom On Target Recruitment Ltd Full time £23,000

    Type: PermanentThe Job: Export Sales Co-ordinatorAbout the Company: Sells industrial capital equipment to major food and pharmaceutical companies. A company that has shown significant growth, tripling turnover in the past 6 years and expanding the team by 50 people in the last 3 years. The role involves international travel to regions you will be managing,...


  • Hounslow, Greater London, United Kingdom BYD Europe Full time

    We are looking for a Customer Service Specialist to be part of our After sales team, based in Hounslow BYD London Office, and will be required to travel. Your key responsibilities will be: Respond to customer inquiries promptly and professionally via phone, email, chat, or in person (depending on the role). Effectively listen to customer concerns. ...


  • Hounslow, Greater London, United Kingdom dbschenker Full time

    Your tasks Join our team as a Customs Clearance Specialist Play a pivotal role in facilitating the smooth movement of cargo through UK ports. We are seeking a detail-oriented individual who thrives in a dynamic environment and is well-versed in Import & Export customs procedures and regulations. If you have a keen eye for accuracy and enjoy working...


  • Hounslow, Greater London, United Kingdom BioTalent Full time

    BioTalent are partnering with a life science logistics provider who support industry leading pharmaceutical and biotech companies transport critical shipments globally within a temperature-controlled environment at the right time.This is an exclusive opportunity for a Customer Service Director to work closely with the sales and operations management to...