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Customer Service Representative

3 months ago

Glasgow, Glasgow City, United Kingdom Escape Recruitment Services Full time

Job Type:
Perm

Town/City:
Glasgow

County:
Glasgow City

Salary/rate:
£ £30000 per annum

Sector:
Commercial & Administration

Job ref:
KDU/ 61429

Post Date:

Kirsty Duffin:

Senior Recruiter

Commercial & Administration

Description:


As a self-starter, you will need to be driven with good problem solving skills and have excellent verbal and written communication.

The hours of work will be Monday-Friday 9am-5pm

Please note this is a fully office based role.

What will you be doing?

  • Liaise with customers to resolve issues or concerns
  • Process sales orders and invoices
  • Manage customer sales orders
  • Support the external sales team with administrative requests
  • Process returns
  • Support managing inventory
  • Providing internal support to Operations Manager and Logistics Team
  • Prepare sales reports
  • Contact clients and agents to provide sales, product, pricing, and inventory data as required by sales team
  • General administrative support to internal departments
  • Assist with accurate shipment of orders
  • Assist with arranging events
  • Coordinate with the marketing and ecommerce team