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Receptionist/admin Assistant

3 months ago

St Asaph, Denbighshire, United Kingdom Back Doctor Chiropractic Clinic Full time

This administrative job is ideal for someone who wants to work part time in a friendly supportive atmosphere, but who is available willing to regularly work extra shifts to cover other employees during their time off.

The shifts available are Tuesday 2.00 pm - between 6.30 pm and 8.30 pm and Wednesday 8.30 am pm

Your key characterisitcs are a calm friendly outgoing personality and attention to detail.

You will be expected to

Deliver courteous and effective customer service.

Maintain the cleanliness and tidiness of the clinic

Clean and sanitise the clinic prior to a shift

Have due regard for health and safety for both yourself, colleagues and the public

To have a clean and tidy appearance

Prepare patient files for the day

Answer phone enquiries and make bookings

Welcome patients to the clinic

Give new patients forms to fill in and answer queries about the treatment

Take payment and give receipts when required

Book further appointments

Phone patients to enquire after their health and promote clinic

Make phone calls concerning bills, advertising and the general day to day running of the clinic

Record all phone calls as per company policy

Sell associated products

Balance books at the end of day

Deliver appropriate healthcare advice and signpost where necessary

Assist and participate in healthy living events where necessary

Actively promote the Clinic

Other general administrative duties as and when required

Some evening work

To be considered for the role of Clinic Admin/receptionist, you MUST be able to demonstrate:
Experience of working in a customer focused environment

Excellent written and verbal communication skills

Positive outgoing personality

The ability to maintain strict confidentiality at all times

Self motivation & initiative

Ability to prioritise workloads

A conscientious individual,

A good team player but also able to work on your own.

Enthusiastic and professional in all aspects of work

Excellent IT skills

Basic mathematical ability

Not essential, but these skills will be useful:
Experience in marketing

Using social media to promote the clinic

Job Type:
Part-time

Pay:
From £11.44 per hour

Expected hours:
per week

Benefits:

  • Free parking
  • Health & wellbeing programme

Schedule:

  • Monday to Friday

Application question(s):

  • Are you willing to work in the evening for one shift every week?
  • We have flexible working arrangements. Will you be willing to take extra shifts regularly when other employees need cover for holidays and medical appointments etc.?

Work Location:
In person

Application deadline: 14/05/2024

Expected start date: 28/05/2024