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Food and Beverage Supervisor
3 months ago
Benefits:
- All meals provided whilst on shift within the Hospitality outlets
- 20% discount on food throughout all businesses (up to 4 people)
- Employee of the month scheme with monetary reward
- Refer a Friend scheme £100 (T&Cs apply)
- Staff events throughout the year
- Company Pension Scheme
- Competitive salary above minimum wage
- 28 Days holidays (prorata depending on hours worked)
- Progression for those looking a career in Hospitality
Overview of Role:
To be accountable for the bar & restaurant service areas ensuring that all opportunities are maximized within the bar and restaurant and employees are developed in a structured manner.
Responsibilities
- Support all food & beverage personnel by adopting a handson approach to all aspects of operational responsibility, undertaking floor duties as a matter of routine.
- Ensure all staff deliver excellent service standards on a consistent basis.
- Maximize upselling opportunities and spend per head at every opportunity.
- Ensure food service area is thoroughly cleaned daily.
- To deal with any customer(s) complaints or queries in an attentive and courteous manner.
- To be fully aware of all reservations bookings in advance and inform staff of same.
- To ensure orders are taken promptly and efficiently.
- Utilizing and maximizing company standard booking systems effectively.
- Stock control and assist with monthly stock take.
- To work as part of the team, being aware of colleagues and their needs, and being always flexible.
Job Types:
Full-time, Contract, Permanent
Salary:
£11.50-£13.00 per hour
Benefits:
- Company pension
- Discounted or free food
- Employee discount
- Referral programme
Schedule:
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Tips
Experience:
Customer Service: 1 year (preferred)
Work Location:
One location