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Customer Service Consultant

3 months ago

Poole, Poole, United Kingdom Tru Talent Full time
**Customer Service Consultant

Location:
**Poole

Salary up to:
£21,000 DOE plus bonus

Hours:
Monday to Friday - Between 8am - 6pm

Are you a highly motivated and ambitious individual with a background in Sales?


Our client, a leading national Business Insurance broker in Poole, are seeking driven Customer Service Consultant to come and be a part of the Lead Generation team.


Responsibilities of the Customer Service Consultant:

  • Making outbound calls to build a rapport to qualify leads.
  • Engage and manage inbound website leads and liaise between the customer and sales team.
  • Building future opportunities with existing customer data
  • Fact find to relay key information to the relevant sales advisor to aid them in achieving their sales targets.
  • Achieve monthly targets and adhere to Regulatory requirements, Company processes & guidelines.
  • Develop strong relationships with clients, insurers and underwriters understanding needs, classes and specific niche sectors.

What we are looking for from the individual?

Essential

  • Sales or hospitality experience.
  • Experience of working in a targeted and regulated environment.
  • Ability to work independently.
  • Highly effective written and verbal communication skills.
  • Ability to absorb new information easily.