Front of House Staff
2 weeks ago
Our team members care for our customers by creating a positive environment, explaining our Italian-inspired menu and ensuring they leave happy, nourished and looking forward to their next visit.
There is always opportunity for promotion within the business for those staff members who want to show their best skills..
As a front of house team member with us you'll be a valued part of our 'family' that loves the thrill of working in a much-loved business
Who are we?
At Mozzarella we have become famous for our authentic stone wood oven baked Kosher Italian Pizza, perfected by our chefs.
We are a takeaway with a large sit-down area (inside and outdoors) and we offer many different dishes to a very diverse community.
What we look for in our Front of house team members:
- Passionate about working in hospitality
- Punctual and reliable.
- Happy to be an active member of a team.
- Excellent verbal communication and can cope under pressure.
- An understanding of what amazing customer service looks like.
- Fluent in English
Front of house team members role:
- Preparation and cleaning of the restaurant, fridges, counters and displays at start of shift.
- Responsible for taking customers orders both in person and over the phone.
- Working with the customers and the kitchen staff
- Serving the customer their food, and preparing all food/drinks that are made in the front of house.
- Taking PRIDE in maintaining highest standards of cleanliness throughout the day
- Cleaning takeaway at the end of shift.
- Adhere to safety and hygiene regulations at all times
Communication skills
Serving customers, engaging and building a rapport with them. And at times managing challenging situations.
Experience of working under pressure
We have busy times of the week and weekend and you will learn how to work under pressure.
Developing an understanding of customer needs
Listening to any special requests helping the customer order what they want.
Commercial Kitchen awareness and experience.
Training in working with regulations such as Health and Safety and Food Hygiene.
Job Types:
Full-time, Part-time
Benefits:
- Flexible working hours
- Discounted/free food
- Bonuses
- Tips
- No
Job Types:
Temporary, Part-time, Contract, Full-time
Salary:
Up to £10.42 per hour
Benefits:
- Discounted or free food
- Flexitime
Schedule:
- Weekend availability
Work Location:
In person
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