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Room Service Manager
1 week ago
Service Reception Manager required by my Main Dealer Motor Garage based in the Epsom area of Surrey.
Job Role – Service Reception Manager
You will have previously worked in a similar role, or perhaps a Service Manager, Front of House Manager, Workshop Controller, Service Reception Manager or Senior Service Advisor.
You will be expected to help resolve staff and customer concerns as they arise and take responsibility for hitting business objectives.
To oversee all aspects of the Service Department operations in the absence of the service managerTo challenge and drive the performance of the front-of-house staff
Managing, coaching and motivating employees to ensure a high quality of staff.
Assist with Monitoring performance against agreed targets.
Ensuring correct completion of Vehicle Health Checks, up sell conversions and follow up of unsold, deferred work process.
Preferably a minimum of 3-years experience as a Senior Service Advisor / Workshop Controller / Service Reception Manager / Assistant Service Manager who is highly successful in their current position or already in a similar role
You will need to be a 'leader' of people and an ambassador for the brand and dealer group
Be capable of balancing the hands-on approach of helping your team, along with running the department when the Service Manager is unavailable.
I look forward to hearing from you with regards to the Service Reception Manager role in the Epsom area.
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