IT Service Desk Engineer

7 days ago


London, Greater London, United Kingdom Remote Worker Ltd Full time

Newly created position due to an internal promotion, you'll join a global asset management company, responsible for all aspects of trade floor and remote support. Your role as Service Desk Engineer Providing first single point of contact for all IT Incidents & Requests. Taking ownership of Incidents and Requests, ensuring they are logged and tracked within ServiceNow. Support for in-house and external software platforms. Support of workplace endpoints such as mobile devices, endpoints, AV. Escalating unresolved calls to the wider Infrastructure & Application Support teams. Creating support documentation and maintaining internal knowledgebase. Providing support to the administration of new starters, internal transfers and leavers. Requirements as Service Desk Engineer At least 2 years experience working within a technical support role. Preferable VIP support experience or working on a busy trading floor. Basic understanding of Service Desk tools. Familiarity with ITIL best practices.

Seniority level
  • Seniority level Entry level
Employment type
  • Employment type Full-time
Job function
  • Job function Information Technology
  • Industries Staffing and Recruiting

Referrals increase your chances of interviewing at RemoteWorker UK by 2x

Get notified about new Service Desk Engineer jobs in London, England, United Kingdom .

Hertford, England, United Kingdom 16 hours ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 1 day ago

London, England, United Kingdom 4 weeks ago

We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

  • London, Greater London, United Kingdom Sereno IT Support Full time

    TITLE: Exciting Opportunity as a Service Desk Engineer (2nd Line) at a Leading Technology CompanyLOCATION: London/remote hybridHOURS: Monday to Friday: 9am – 6pmSALARY: Competitive salary of £35-40K (based on Experience)Interested candidates should review the job details below and provide all required information for consideration.1. Discover the Leading...


  • London, Greater London, United Kingdom Air IT Full time

    Service Desk Team LeaderAt Air IT we believe it's in everyone's interests to work flexibly. That's why we have introduced a 4 day week (compressed hours) or 9 day fortnight in addition to a standard 5 day 37.5 hour week. All three options are available to joiners at Air IT.We're Air IT, an incredible MSP with the history and expertise to provide an amazing...


  • London, Greater London, United Kingdom Certus Recruitment Group Full time

    Service Desk EngineerYorkshire23-25k Package + Great BenefitsOur renowned consultancy client specializes in software licensing and cutting-edge infrastructure solutions. This dynamic company has experienced significant growth, doubling in size in recent years. To meet growing demands, they are now seeking a Service Desk Engineer to join their team near...


  • London, Greater London, United Kingdom Workingmums Full time £35,000

    Service Desk Engineer - VOIP, Networks, Security?? - London, Hybrid - Service Desk Engineer - VOIP, Networks, Security - London, Hybrid - GBP35,000 A leading cloud communications, security and networks provider that delivers market leading solutions to mid-market customer are looking for a personable, friendly Service Desk Engineer to provide 1 st and 2 nd...


  • London, Greater London, United Kingdom Chassam Recruitment Limited. Full time

    Service Desk Engineer - 2 nd line Support I am currently looking to recruit a 2 nd line Support Engineer/ Service Desk Analyst for a leading company based in Blackburn. This is an exceptionally exciting role where you will be working as part of a team on a Service Desk dealing with 2 nd Line Support. The Role: As a Service Desk Engineer you will be...


  • London, Greater London, United Kingdom Air IT Limited Full time

    We're Air IT, a remarkable Managed Service Provider that has a rich history and expertise to offer a wide range of services and a promising future ahead.With office locations spread across the UK, we are truly grateful to have received various regional, national, and industry awards for our growth, innovation, dedication, and success along our...


  • London, Greater London, United Kingdom ITC Service Ltd Full time

    2024 is going to be our biggest year so far ITC Service is looking to grow our team with the addition of another Senior Service Desk Engineer. This is an office based/ hybrid role based at our Monkton HQ, NE31 2EX. As one of the Northeast's leading MSP's we are looking for talented and ambitious engineers with a passion for IT and a desire to keep up...


  • London, Greater London, United Kingdom vertex-it-solutions Full time

    Position: 1st Line Service Desk Analyst (Hybrid) Reporting to: Service Desk Team Leader Our client is looking for a positive, forward-thinking team player, to join their Service Desk team, as a 1st line service desk analyst.Our client is in the top 10 MSPs in the world and specialise in providing fully managed IT services to a diverse clientele across the...

  • Service Desk

    6 days ago


    London, Greater London, United Kingdom INFINITY GROUP Full time £40,000 - £52,500

    Senior Service Desk Engineer - Hybrid working with unlimited paid holiday Infinity Group are forward-thinking Microsoft Solution Partner. We provide award-winning IT Managed Support, Networking solutions, Digital Transformation and deliver cutting-edge Dynamics 365 solutions to our UK-wide client base. We understand the importance of work-life balance and...


  • London, Greater London, United Kingdom RM Education Full time

    Do you want to be help enrich the lives of learners worldwide? At RM, we've been pioneers of education technology since 1973. We provide technology and resources to the education sector supporting over 10 million students around the world. We work with 28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that...


  • London, Greater London, United Kingdom Optima Connections Limited Full time

    Senior Service Desk Engineer - LondonnContract - Initial 6 monthsnOn SiteOne of the largest global broking firms in London is hiring a Team Leader for the Service Desk supporting staff globally both face to face and remotely. You will primarily be working from the London office alongside infrastructure and security teams whilst building and developing...


  • London, Greater London, United Kingdom Optima Connections Limited Full time

    Senior Service Desk Engineer - LondonContract - Initial 6 monthsOn SiteOne of the largest global broking firms in London is hiring a Team Leader for the Service Desk supporting staff globally both face to face and remotely. You will primarily be working from the London office alongside infrastructure and security teams whilst building and developing...


  • London, Greater London, United Kingdom Select Appointments Full time £28,000

    Are you looking for a role in IT Tech to have a diverse day to day with plenty of opportunity to develop your skills? Are you looking for a company that works with the Microsoft stack and strives to up-skill and career develop their IT team? Our North London based client is looking for a Service Desk Engineer to grow and succeed within their company.You will...


  • London, Greater London, United Kingdom Optima Connections Limited Full time

    Senior Service Desk Engineer - LondonnOn Sitenupto £45,000 plus bonusOne of the largest global broking firms in London is hiring a Senior Service Desk supporting staff globally both face to face and remotely. You will primarily be working from the London office alongside infrastructure and security teams whilst building and developing relationships with...


  • London, Greater London, United Kingdom OPTIMA CONNECTIONS LIMITED Full time

    Senior Service Desk Engineer - LondonIn order to make an application, simply read through the following job description and make sure to attach relevant documents.On Siteupto £45,000 plus bonusOne of the largest global broking firms in London is hiring a Senior Service Desk supporting staff globally both face to face and remotely. You will primarily be...


  • London, Greater London, United Kingdom Vertex IT Solutions Ltd Full time

    Job Title: Service Desk Team Leader What We Are Looking For We are looking for an experienced and dynamic Service Desk Team Leader to lead our UK Tech Support team which delivers support to local and global SME businesses. The right leader will be obsessed with delivering world-class service to our customers; a fundamental element will be creating a culture...


  • London, Greater London, United Kingdom Searchability Full time

    Service Desk ManagerWe are a Managed IT Services provider to the creative sector, serving over 5000 users and 100+ companies based in over 15 countries. We are a dynamic and fast-growing company that truly values and reliant upon our people, our culture and our commitment toexcellence. Salary: up to £50,000 DOE Location: Old Street, London 3 days onsite +...


  • London, Greater London, United Kingdom Premier IT Full time

    Service Desk AnalystLondon£40,000What you need? Experience of working at least 2 years in an IT service desk of a law firm or within a large professional services environment (e.g. banking, consulting or accounting) would be a distinct advantage, although not essential? Experience with investigating and analysing Windows 7/10, Worksite/Filesite 8.5,...


  • London, Greater London, United Kingdom Lyon Tech Full time

    Job Description LYON is a managed IT services provider to the creative sector based in Old Street and currently serving over 5000 users and 100+ companies. An opportunity has arisen for a Service Desk Manager to join the team in our London office, providing unparalleled service excellence to our clients across the UK and internationally. Provide day-to-day...


  • London, Greater London, United Kingdom vertex-it-solutions Full time

    Position: 1st/2nd Line Service Desk AnalystReporting to: IT Service Desk ManagerThe role:Our client are officially one of the top 10 managed service providers in the world. We've been providing managed IT services since 2001, and now serve as a major IT partner for SMEs in a wide range of sectors. We have consecutively maintained our ISO 27001every year...