Admin Coordinator

1 week ago

Lancashire, United Kingdom Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust Full time

We are looking to recruit to the post of Admin Coordinator in the community, part-time, 18.75 hours per week based at Platt Bridge Health Centre.


The post holder will be responsible for the day-to-day supervision of front-line admin staff based in a number of community clinics and health centres.

The post holder will be responsible for the provision of comprehensive support to the clinical services running on the same sites.

The postholder will be required to support their team on a face-to-face basis. Therefore, an ability to travel across the Trust independently will be essential.

A Standard DBS will be obtained during pre-employment checks.


As a valued member of the administration team, you will have responsibility to oversee the front-line administration staff working in a number of clinics and health centres.


This role is vital in ensuring that admin tasks within your work area are prioritised and distributed fairly amongst your team.

Your role will be central to ensuring the smooth running of clinical services within your area.

Local teams consist of a receptionist and a clinic supervisor. This role is their first point of contact for any issues that the staff have.

The Support Services Team currently works out 14 clinics and health centres.

Each has different clinical services running and different clinical teams based there which affects how we offer support at each site.

Working across so many sites presents challenges, but over the years we have built strong relationships and the team is very supportive.

Flexibility is key as no two days are the same.

Excellent customer care and communication skills are essential as we are very much a people centred service.

Choose Well - Choose WWL


Wrightington, Wigan and Leigh Teaching Hospitals, NHS Foundation Trust are the proud providers of acute hospital and community services to the people of the Wigan Borough and surrounding areas.

At WWL, we value our staff believing that 'happy staff, makes for happy patients'. We have a recognised track record in staff engagement and living our values 'the WWL Way'.


WWL are committed to placing the patient at the heart of everything we do, and in the provision of safe, effective care that acknowledges and ensures dignity.

With this in mind we are seeking to recruit people who share our values and beliefs.

On-Call


Please note that senior positions (AFC band 8A or above) may be expected to participate in an on-call rota, if the role is predominantly operational.

To supervise the admin/secretarial staff on a day-to-day basis in accordance with Trust policies.

To liaise with multi agencies teams and stakeholders regarding administration issues.

To undertake personal development reviews and support staff where training issues have been identified. Ensure staff compliance with all statutory and mandatory training.


To support the Deputy Support Services Manager with any administration projects, including the development, implementation and reviewing of new systems, capacity, and demand planning.


To hold monthly meetings with staff groups to cascade team brief information and to ensure that all new policy and procedural information is understood and implemented throughout the departments.

To undertake staff 1:1's.


Assist the Deputy Support Services Manager in implementing Trust policy as relating to attendance, including sickness, absence, annual leave, and study leave.

To undertake return to work interviews and refer to Occupation health as required.


Assist the Deputy Support Services Manager in implementing Trust policy as relating to capability and discipline, including participation in staff development plans, informal conduct agreements.


To ensure that inductions are carried out for all new members of staff and service users who may work within the post holder's services i.e., that includes fire procedures, facilities of the building and general rules and procedures within that location have been completed.

To ensure compliance with fire precaution/fire safety arrangements including weekly completion of checks required under Fire Register for premises.

To carry out workplace assessments to meet Health and Safety standards as required.

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