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Communications Campaign Specialist

3 months ago

Luton Airport, United Kingdom easyJet Full time

The Role

  • The Communications Campaign Specialist is part of the Customer Communications team who are responsible for all our communications across service and marketing. The challenge for this team is to deliver a step change in how we communicate with customers across many different touchpoints and key parts of the journey, across multiple devices and channels.

What you'll be doing


Reporting into the Comms Product Manager, you will be working with a cross-functional team to develop and define and deliver the comms product roadmap, whether it be marketing or disruption and service comms, and play a key role in expanding and transforming our customer engagement capability.


  • Leverage the functionality of our Customer Engagement Platform (Braze) to deliver benefits and help the business achieve its goal for the comms products in your remit

What you will need to do this role

  • You will have experience working with Customer Engagement Platforms, (preferably Braze or similar) and will have experienced communications disciplines through Customer Communications, Marketing, Digital or PR
  • Datadriven, you will provide evidencebased value to customers and end users and be able to analyse data and customer insight and make recommendations of improvement areas based on these.
  • As a selfmotivated and resultsdriven person you will be organised with an excellent attention to detail whilst being able to remain agile and innovative in what is a fastpaced organisation.

Requirements of the Role

What you'll get in return:

  • Competitive base salary
  • Up to 20% bonus
  • 25 days holiday
  • BAYE, SAYE & Performance share schemes
  • 5% pension
  • Life Assurance
  • Flexible benefits package
  • Excellent staff travel benefits

Location & Hours of Work

  • We support hybrid working and we spend three days per week in the office

About easyJet

  • Ready to make your next move? How about make your mark? Join a team with unstoppable drive and passion at easyJet.


At easyJet our aim is to make low-cost travel easy - connecting millions of people to what they love using Europe's best airline network, great value fares, and friendly service.


  • Whether you're working as part of our frontline operations or in our corporate roles, we'll give you everything you need to make a personal impact on our growing business. We believe in sharing new opportunities, stepping up to challenges and supporting each other with our Orange Spirit.
Make a difference with your next role. Make it easyJet.

Apply
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