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Holidays & Product Assistant

3 months ago

Nottingham, Nottingham, United Kingdom Skills Motor Coaches Full time

Job description

Holidays & Product Assistant


We are looking for a highly motivated person to join our Holidays & Product team, based at our head office in Bulwell, Nottingham.


Our Vision


Our mission is to be the most successful coach operator in the UK, setting industry leading standards and recognised as having the "Best Drivers in the World".

We strive to delight our customers with our passenger transport solutions and holiday programs, improving each journey one at a time.

With our carefully selected and highly trained team, who are vibrant, age diverse, highly motivated and focused - along with our modern, impeccably presented fleet - we achieve consistently ambitious standards of customer service.

We always exceed to ensure that we are the number one choice for holidays and passenger transport solutions across the East Midlands.


About the Role


We are currently recruiting for a Holidays & Product Assistant to effectively manage the day-to-day administration of our holidays and day trip portfolio (these throughout the UK and Europe).

You will be required to work efficiently, manage your own time and deliver results within set deadlines.

The responsibilities of the role will include:

  • Liaising with suppliers and booking attractions/ancillary services
  • Utilising inhouse systems, load products ready for sale
  • Creating travel documentation for customers and drivers, enabling us to successfully deliver our holidays and day trips
  • Assisting with the planning and development of our products
  • Supporting with customer service requirements
  • Contributing to the effective running of the department. Follow all company policies. Work well with all members of the team offering support and showing a proactive approach to improving ways we work
  • Being part of the oncall team

Qualifications, Skills and Experience

  • Experience of working in the travel industry
  • Computer literate with experience of word, excel and outlook
  • Customer Focussed
  • High attention to detail
  • Ability to multitask and work efficiently to tight deadlines
  • Hardworking and reliable
  • Excellent organisational skills

Salary and benefits

  • Starting salary of £25k a year
  • 40 hours a week worked over 5 days
  • Discounted tours and excursions with the Skills group
  • 24hour employee assistance program
  • Company pension scheme

Application

Job Types:
Full-time, Permanent

Pay:
From £25,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Health & wellbeing programme
  • Onsite parking
  • Store discount

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Work Location:
In person