Digital Content Producer

1 week ago

London, Greater London, United Kingdom Heathrow Full time
People are at the heart of Heathrow.

Not just the millions of passengers who travel, trade, shop, eat, connect and explore with us every year, but also the thousands of colleagues who go the extra mile to give every one of them the best airport service in the world.

In the P eople team, we partner with people across our business to help to make Heathrow a place where everyone is accepted for who they are and can achieve their best.

We're a community of human resources and health and safety professionals, encomp assing all aspects of HR and wellbeing.

Whether your passion is in business partnering, reward, learning and development, or any other specialist area, you'll be part of a team creating and delivering Heathrow's innovative People Strategy.

We are committed to being a truly inclusive organisation that represents the diversity of the local community at every level.


T here's no place like Heathrow - for the buzz, for the variety, for the sense of belonging and for the chance to go on a really fulfilling career jou rney.

We're passionate about our colleague s' experience, making Heathrow a great place to work and creating careers, not just jobs.

We are seeking a passionate digital creator to create useful performance resources for Heathrow colleagues. What do we mean by performance resources? - Useful stuff that allows colleagues to do their jobs.

We are looking for someone who has a strong graphic design, video, and copywriting experience.

The key for this role will be to work closely with our end users and stakeholders to create digital solutions to fix user problems.

You'll either come from an agency background or have a passion for digital content, social media, or user experience.


The Digital Content Producer, working to the Digital Learning Manager, will be responsible for output of the highest creative and editorial standards for Heathrow.

The Content Producer will also need to keep abreast of daily/ weekly trends and new technologies (e.g. Chat GPT, Midjourney), regularly experiment with new formats and remain at the forefront of digital and social content creation.

  • Conceptualising, creating, editing, and publishing useful and engaging content (E.g. Onepage guides, text, flow charts, graphics, pintables, pdfs, presentations or videos)
  • Being able to confidently research, writing useful content which solves a user problem
  • Regularly developing and pitching creative story ideas to consultants and stakeholders
  • Managing and coordinating with external partners such as diverse creative talents or digital media agencies. If creating video content yourself, sourcing locations, contributors and production talent
  • Working across multiple projects at the same time and managing competing deadlines
  • Handson experience creating useful digital content for social media or digital platforms
  • Evidence of conceptualising, creating, editing, and publishing useful and engaging content (e.g. Onepage guides, text, flow charts, graphics, pintables, pdfs, presentations or videos)
  • Demonstrated capability to research (E.g. Management, Security, Health and Safety, Leadership) and use the research to write useful content that solves a user problem
  • Demonstrable experience of managing multiple deliverables at once, and as such, highly organised, with the proven ability to prioritise, manage workload and deadlines and maintain attention to detail
  • Evidence of regularly develop and pitch creative story ideas to consultants and stakeholders
LI-RH1

LI-Hybrid

Heathrow brings the world closer together. Our airport facilitates the global travel and trade that keeps the economy moving.

It's a place like no other - a city within a city - where colleagues connect around a common goal, giving our passengers the best airport service in the world.

There is a world of opportunity at Heathrow. You'll reach your full potential within our inclusive and supportive culture, whilst helping us to deliver our ambitious plans. Not only are we growing to welcome millions more passengers each year, we're also transforming our industry.

Sustainability is at the heart of Heathrow and we're leading global efforts on decarbonisation, so that aviation continues to be a force for good in our world.

Taking the journey with us means living our values. Doing the right thing. Keeping everyone safe. Working together. Treating everyone with respect. Giving excellent service. Improving every day. Our ever-changing airport runs on teamwork and creativity. A career at Heathrow is welcoming, diverse, challenging, exciting, and rewarding.

Join Heathrow and grow your career in an airport that matters to millions.

Our rewards


We offer competitive salaries and excellent benefits, along with performance-based annual bonuses, our longer-term Share in Success Bonus plans, generous annual leave allowances and market-leading pensions.

With family friendly policies, access to private health insurance and a wide range of w

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