Service Manager

2 weeks ago


Plymouth, Plymouth, United Kingdom Jago Consultants Full time £29,000 - £35,000

Our client is a privately owned dealership group who are looking to recruit an experienced and successful Service Manager to run their service department, in a small main dealership

Location – Plymouth

Salary will be £29,000 – OTE Uncapped £35,000 Upwards

Managing a small team of 5 Technicians, 2 Service advisors

Service Manager Role:
To oversee all aspects of the Service Department operations
Reviewing CSI surveys and other measures for monitoring customer satisfaction
To challenge and drive the performance of the Service department staff
Manage, coach and motivate your team to build long-term staff delight and potential progression
Controlling costs for the department
Monitoring performance against agreed targets / budgets
To control the recruitment process, as required
Performance analysis to identify areas of weakness and appropriate, targeted marketing activity.
Review Service KPIs on a regular basis to track / monitor performance and identify trends

Service Manager Requirements:
Previous experience as a Service Manager or Aftersales Manager who is successful in their current position
You will need to be a 'leader' of people and an ambassador for the brand and dealer group
Can demonstrate a stable career path

In return you will be working in excellent facilities, for a company who can offer long-term career progression and a rewarding package

Package:
Basic £29K + Bonus OTE up to £35,000

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"You guys make it personal and go the extra mile to help. Thanks so much"

N Ball

"Definitely stood out against other agencies"

"Amazing Company not like the rest of the recruiters out there. Really listened to my wants/needs and will definitely recommend to my friends/colleagues"

P Saso

"The culture of this company is great and everyone I worked with was amazing."

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