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Holiday Letting Account Executive

3 months ago

Gloucester, Gloucestershire, United Kingdom Travel Chapter Full time

What will I be doing?


As one of our Homeowner Account Managers, you'll be the main contact for the owners of the holiday properties that we market.

You will focus on developing a consultative relationship with the homeowners in your region by offering them advice, feedback, and by optimising their property's performance - especially during peak periods.


This could include:

  • Creating engaging property descriptions to appeal to the target audience of the property
  • Analysing data on a property's booking performance, and identifying opportunities to improve revenue
  • Keeping regular communication with the homeowners to help answer any queries or resolve any disputes to a satisfactory outcome
  • Providing customer feedback to homeowners, and proposing property improvements that could generate more bookings
  • Ensuring each property in your portfolio is shown in its best possible light on our website updating property descriptions and highlighting key features through engaging imagery and videos

What are we looking for?

Ideally, we're looking for:

  • Previous account management experience
  • An analytical and datadriven approach able to identify trends and patterns from that data
  • Results driven and motivated to work to hit and exceed targets
  • Fantastic problemsolving skills
  • Outstanding communication and influencing abilities
  • Great planning and organising, and time management capability

What's in it for you
Apart from joining a rapidly growing company with a great culture and a big focus on employee development. The great news is we also offer competitive salaries and benefits which we feel look after our team well.

These include:

  • 25 days' paid holidays plus bank holidays (pro rata)
  • An environmentally friendly hybrid company car
  • A day off for your or a loved one's birthday
- £500 paid towards a holiday of your choice

  • A paid day to volunteer with a charity of your choice
  • Friends and family discount scheme
  • Life assurance for your peace of mind
  • Social clubs whether you're into pets, fitness, gardening, sustainability or nutrition, there's something for everyone
  • Great social events we are well known for our Christmas parties

About us
We're Travel Chapter. We are a market leader in self-catering holidays.

Having evolved from a small South West holiday letting agency to a UK network of travel brands, we pride ourselves on delivering the very best service to our customers and property owners alike.

Along the way, we've nurtured a caring and collaborative culture that drives us forward and keeps our team inspired and motivated every day.

We are passionate about what we do, and we like to have fun whilst doing it. We take a common-sense approach to getting things done.

We get things wrong at times and that's ok We learn from it and adapt, remembering to stay curious and never stop evolving.


Employment type:

Permanent

Work Hours:

(Full Time) 09:00 -17:30, Monday - Friday and very occasional weekends.

Location:


Remote working but need to be based in the Heart of England, or Central Region as you will be required to travel around the area on a regular basis.


  • Due to this you will need to possess a full driving licence_

Job Types:
Full-time, Permanent

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme

Work Location:
One location