Clerical Officer

2 weeks ago


Grantham, Lincolnshire, United Kingdom United Lincolnshire Hospitals NHS Trust Full time

2 x 20 hour post, 08.00am pm and 2 x 20 hour posts, These posts are based at Grantham Hospital.


Working within our busy environment you will carry out Health Records duties as part of the Choice & Access team, assisting in the daily provision of a professional health records service ensuring patients, relatives and visitors receive the best possible service.

The role will involve the filing, locating, retrieval and preparation of patient casenotes, to ensure that national waiting times are adhered to.

Advising patients, staff and relatives by telephone and dealing with their enquires is also a key part of this role.


Our Trust is situated in the beautiful county of Lincolnshire and is one of the biggest acute hospital trusts in England, serving a population of more than 700,000 people.

We provide acute and specialist services to people in Lincolnshire and neighbouring counties. We have an annual income of £643 million (20/21) and we employ nearly 8,500 people.


Our Board have recently agreed a new vision statement - "Outstanding Care Personally Delivered" - stating their ambition for our Trust to be among the best.


We also have a five year Integrated Improvement Plan setting out how we will achieve our strategic objectives, for patients, services, people and partners, the last recognising that our future success depends on our ability to ensure the Lincolnshire healthcare system is successful in achieving its ambition to help people live healthier lives and provide care closer to where people live.

Our latest CQC report increased our ratings for being effective and well-led from 'Requires Improvement' to 'Good'. Our rating for caring remained as 'Good'.


This is in recognition of the huge amount of work that our amazing staff have done to improve the quality of care for our patients in recent years.

We are committed to helping our staff balance their work and home lives and ensure they feel supported, valued and appreciated

What's in it for you??

So, apart from being part of a team that puts patients at the heart of everything we do, and seeing lives improved by the treatments we give, you'll also get the following:

  • NHS Pension: A generous and flexible pension scheme with contributions from us as your employer.
  • Annual Leave: Starting at 27 days a year, rising to 33 days after 10 years plus eight bank holidays (for staff covered by Agenda for Change)
  • Flexible working & career breaks: Helping you match work and home life ask about reduced hours, compressed hours, flexible working, termtime only working, job sharing and unpaid leave.
  • Bank working: The chance to work extra hours at enhanced rates and we'll pay you weekly ideal if your income needs a quick boost.
  • Relocation packages: If a relocation package is offered for the role, you could qualify for expenses of up to 25% of your starting salary.

And there's more:

  • Family & Childcareincluding onsite nurseries at Lincoln County Hospital and Pilgrim Hospital Boston, maternity, paternity, adoption & shared parental leave following a set period of employment.
  • Health & Wellbeingincluding mindfulness, counselling, mental health first aid, health check MOTs, physiotherapy, eye tests.
  • Learning & Developmentincluding Lincolnshire Talent Academy, leadership training, medical education, clinical education, Lincolnshire clinical research and GP speciality training programme.
  • Discounts & Salary Sacrificeincluding Cycle2Work, car lease scheme, home electronics and wider wallet.
  • Rewards & Recognitionincluding staff awards, long service awards, retirement awards, examples of excellence and staff lottery.
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