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Waiting List Coordinator

3 months ago

Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time

Job summary

This is an exciting opportunity with the MSK Orthopaedics Team.

We are looking for an enthusiastic individual to join our team of Waiting List Coordinator, to actively support the Directorate in the efficient and effective management of the inpatient waiting lists.

The post holder will be responsible for scheduling of fully utilised theatre lists. Liaising with Consultants, Coordinators in OSCCA and Sub-Specialty Coordinator to ensure efficient planning and escalate any underutilisation or capacity issues in a timely manner.

Main duties of the job

Robustly manage a PTL against local and national waiting times in accordance to the Access Policy. Prepare and attend multidisciplinary planning meetings. Be responsible for informing Theatre and Anaesthetic Teams of the Theatre list requirements within the Directorate, such as KIT requirements, including bespoke items and products. Ensuring any cancellations or changes are communicated to appropriate department and persons Use appropriate booking processes to facilitate the admission of patients adding, removing and suspending patients to and from the inpatient waiting list. Be responsible for making sure all relevant information is accurately recorded on Lorenzo, ORMIS, CBBS, COO report and diaries. Be responsible for the production of theatre lists using the ORMIS database ensuring all relevant information is recorded and documented including updating alterations making sure they are accurate and delivered in a timely manner.

This vacancy is advertised on a fixed term contract basis for a period of a maximum of twelve months due to maternity leave of the substantive post holder. The fixed term contract status of the post holder will be reviewed in accordance with the Trust's legal obligations regarding fixed term contracts and statutory maternity provisions.

Please also note any secondment must first be agreed with your current line manager.

About us

You will be working for an organisation which values and respects all of its staff and the community it serves. The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff. This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

The MSK Care Group at Sheffield Teaching Hospitals NHS Foundation Trust provides a service for both inpatient and outpatient care for the entire adult population of Sheffield. The services include Orthopaedics, Rheumatology, Pain Management, Metabolic Bone, Hand Centre, PhysioWorks, PhysioPlus, MSK Therapy Services and Podiatric Surgery.

The Orthopaedics Directorate provides the full range of specialist Orthopaedic services to the population of Sheffield. It also provides regional and national specialist services to patients across the United Kingdom.

Job description

Job responsibilities

Please view the attached Job Description and Person Specification documents for full details regarding this post.

When completing your application please ensure that you clearly demonstrate how you meet the role criteria.

Person Specification

Qualifications

Essential

4 GCSEs or equivalent in Maths and English grades A-C NVQ level III in Business Administration

Desirable

ECDL

Experience

Essential

Extensive experience of waiting list coordination Experience of managing patient waiting time targets including 18 week RTT and cancer wait times Experience of populating and coordinating a theatre list Experience of working with Doctors and other clinical staff An ability to work effectively with colleagues from a range of disciplines Experience of developing and supporting change to improve a service Determination and resilience of meeting objectives and deadlines

Desirable

Clear understanding of NHS clinical and operational systems Outline knowledge of other departments that make up MSK Understanding of relevant Trust Policies and ability to ensure compliance Experience of booking outpatient and surgery admissions

Further Training

Essential

Clear understanding of patient confidentiality Experience of Lorenzo

Desirable

IT Literacy with Microsoft office packages including Excel

Special Skills/Aptitudes

Essential

Accurate keyboard skills Excellent communication skills Good organisational skills Experience of working in a pressurised environment Ability to prioritise Ability to work on own initiative and as part of a team Knowledge of both national and local waiting time targets

Desirable

Reasonable standard of numeracy Demonstrate a tactful understanding when dealing with a variety of staff and situations

Other Factors

Essential

Ability to remain calm under pressure. Professional approach An effective role model demonstrating the Trusts PROUD values.

Desirable

Experience of a busy office and working with professional staff