Current jobs related to Senior Service Designer - Edinburgh, Edinburgh - Hymans Robertson LLP

  • Senior UX Designer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Aquent Full time

    About the RoleAquent is seeking an experienced and passionate Senior UX Designer for a new contract position.Key Responsibilities:Translate complex business problems into simple, practical design solutions grounded in user research and data.Drive collaboration with multiple project partners, including product managers, engineers, marketing managers, and...

  • Senior UX Designer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Aquent Full time

    About the RoleAquent is seeking an experienced and passionate Senior UX Designer for a new contract position.Key Responsibilities:Translate complex business problems into simple, practical design solutions grounded in user research and data.Drive collaboration with multiple project partners, including product managers, engineers, marketing managers, and...

  • Senior UX Designer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Aquent Full time

    About the RoleAquent is seeking an experienced and passionate Senior UX Designer for a new contract position. As a key member of our team, you will be responsible for translating complex business problems into simple, practical design solutions that are grounded in user research and data.Key ResponsibilitiesDrive collaboration with multiple project partners,...

  • Senior UX Designer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Aquent Full time

    About the RoleAquent is seeking an experienced and passionate Senior UX Designer for a new contract position. As a key member of our team, you will be responsible for translating complex business problems into simple, practical design solutions that are grounded in user research and data.Key ResponsibilitiesDrive collaboration with multiple project partners,...

  • Senior Building Services Design Engineer

    4 weeks ago

    Edinburgh, Edinburgh, United Kingdom Ably Resources Full time

    Ably Resources is seeking experienced Senior Mechanical and Electrical Design Engineers to join our growing team in Edinburgh. We are currently working with a leading firm specializing in the design and implementation of innovative building services solutions. This company is renowned for its commitment to excellence, client satisfaction, and sustainable...

  • Compensation Senior Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Sage Lake Senior Living Full time

    Job OpportunityWe are seeking a highly skilled Senior Executive Compensation Specialist to join our team at Sage Lake Senior Living. This role will be based in our Edinburgh or West Yorkshire office, with a hybrid working arrangement that allows for flexibility and work-life balance.The successful candidate will report directly to the Head of Reward and will...

  • Compensation Senior Manager

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Sage Lake Senior Living Full time

    Job OpportunityWe are seeking a highly skilled Senior Executive Compensation Specialist to join our team at Sage Lake Senior Living. This role will be based in our Edinburgh or West Yorkshire office, with a hybrid working arrangement that allows for flexibility and work-life balance.The successful candidate will report directly to the Head of Reward and will...

  • Senior UX Designer

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Aquent Full time

    About the RoleAquent is seeking an experienced Senior UX Designer to join our team in Edinburgh. As a key member of our design team, you will be responsible for translating complex problems into simple, practical design solutions that drive business growth.Key ResponsibilitiesCollaborate with cross-functional teams to develop innovative design solutions that...

  • Senior UX Designer

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Aquent Full time

    About the RoleAquent is seeking an experienced Senior UX Designer to join our team in Edinburgh. As a key member of our design team, you will be responsible for translating complex problems into simple, practical design solutions that drive business growth.Key ResponsibilitiesCollaborate with cross-functional teams to develop innovative design solutions that...

  • Senior Electrical Design Engineer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Ably Resources Ltd Full time

    **About the Role**We are seeking a highly skilled Senior Electrical Design Engineer to join our team at Ably Resources Ltd in Edinburgh. As a Senior Electrical Design Engineer, you will play a pivotal role in shaping cutting-edge projects and contributing to the success of our engineering consultancy.**Key Responsibilities:**Design and develop innovative...

  • Senior Electrical Design Engineer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Ably Resources Ltd Full time

    **About the Role**We are seeking a highly skilled Senior Electrical Design Engineer to join our team at Ably Resources Ltd in Edinburgh. As a Senior Electrical Design Engineer, you will play a pivotal role in shaping cutting-edge projects and contributing to the success of our engineering consultancy.**Key Responsibilities:**Design and develop innovative...

  • C++ Senior Software Developer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Tampa Gardens Senior Living Full time

    About the RoleWe are seeking a highly skilled C++ Senior Software Developer to join our team at Tampa Gardens Senior Living. As a key member of our software development team, you will be responsible for designing, implementing, and maintaining high-performance, scalable, and secure software systems.Key ResponsibilitiesInnovate, implement, support, and...

  • C++ Senior Software Developer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Tampa Gardens Senior Living Full time

    About the RoleWe are seeking a highly skilled C++ Senior Software Developer to join our team at Tampa Gardens Senior Living. As a key member of our software development team, you will be responsible for designing, implementing, and maintaining high-performance, scalable, and secure software systems.Key ResponsibilitiesInnovate, implement, support, and...

  • Senior UX Designer

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Aquent Full time

    About the RoleAquent is seeking an experienced Senior UX Designer to join our team in Edinburgh. As a key member of our design team, you will be responsible for translating complex problems into simple, practical design solutions that are grounded in user research and data.Key ResponsibilitiesDrive collaboration with multiple project partners, including...

  • Senior UX Designer

    1 week ago

    Edinburgh, Edinburgh, United Kingdom Aquent Full time

    About the RoleAquent is seeking an experienced Senior UX Designer to join our team in Edinburgh. As a key member of our design team, you will be responsible for translating complex problems into simple, practical design solutions that are grounded in user research and data.Key ResponsibilitiesDrive collaboration with multiple project partners, including...

  • Architectural Design Professional

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Service Care Solutions Full time £45,000

    Job Description**Job Title:** Architectural Design Professional**Job Summary:** We are seeking a highly skilled Architectural Design Professional to join our team at Service Care Solutions. As an Architect, you will play a crucial role in ensuring project design development and implementation align with our practice's design standards.Key...

  • Architectural Design Professional

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Service Care Solutions Full time £45,000

    Job Description**Job Title:** Architectural Design Professional**Job Summary:** We are seeking a highly skilled Architectural Design Professional to join our team at Service Care Solutions. As an Architect, you will play a crucial role in ensuring project design development and implementation align with our practice's design standards.Key...

  • Senior Software Development Engineer

    3 weeks ago

    Edinburgh, Edinburgh, United Kingdom Senior Care Authority of Inland Empire, CA Full time

    **About the Role**We are seeking a highly skilled AWS Cloud Engineer to join our team at Senior Care Authority of Inland Empire, CA. As a key member of our technology team, you will be responsible for designing, implementing, and maintaining scalable and secure cloud-based systems using Amazon Web Services (AWS).**Key Responsibilities**Design and implement...

  • Senior Software Development Engineer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Senior Care Authority of Inland Empire, CA Full time

    **About the Role**We are seeking a highly skilled AWS Cloud Engineer to join our team at Senior Care Authority of Inland Empire, CA. As a key member of our technology team, you will be responsible for designing, implementing, and maintaining scalable and secure cloud-based systems using Amazon Web Services (AWS).**Key Responsibilities**Design and implement...

  • Senior Electrical Design Engineer

    2 weeks ago

    Edinburgh, Edinburgh, United Kingdom Ably Resources Ltd Full time

    **About Ably Resources Ltd**We are a leading engineering consultancy seeking a talented Senior Electrical Design Engineer to join our dynamic team in Edinburgh. As a seasoned professional, you will play a pivotal role in shaping cutting-edge projects and contributing to our company's growth.**Key Responsibilities:**Develop and implement innovative electrical...

Senior Service Designer

3 months ago

Edinburgh, Edinburgh, United Kingdom Hymans Robertson LLP Full time

We have a growing team of wonderful designers, driven with passion to problem-solve and make an impact for our customers and colleagues.

Our team is leading on embedding human-centric design and thankfully we have top-down support to make this happen.

With your expertise, you can really help us make a difference by leading and building up our service design capability.

It's a good time to get involved.


You can lead on helping us scale this way of working and enable our company not only to achieve our clients vision, but continuously evolve to meet their changing needs.

You will also be a key person driven by insights and data helping us drive the implementation of the Experience Vision across the business while growing our people.


This role provides an opportunity to work across cross-functional teams, influence the direction of our business and senior leaders, be part of the welcoming, supportive and generally fantastic working culture at Hymans Robertson.


What you'll do at Hymans:
-
Plan and lead service design work, making complex and technical information and language simple and accessible for technical and non-technical audiences
-
Create and improve our services, working collaboratively with multi-disciplinary teams
-
Evaluate existing services and customer journeys to make them usable, feasible and desirable
-
Consistently embed inclusive and accessible design principles in your work
-
Be a leader for service design within the Experience Design team and wider in Hymans, educating and collaborating across business units
-
Prioritise insights and findings alongside product managers to satisfy user needs quickly and profitably
-
Collaborate closely with user researchers, other designers, developers and stakeholders, ensuring that user needs are understood and met, balanced against business needs and operating constraints.
-
Set targets and measures for customer satisfaction
-
Lead workshops with business stakeholders and end users to define and drive the service vision and map out future customer experiences

Who you are:

  • You have strong facilitation & communication skills (verbally, visually, and inwriting)
  • You are experienced working Agile and liaising with product managers
  • You have experience leading design sprints, codesign sessions, and in fact the variety of service design methods appropriate to the goal in hand
  • You can demonstrate how your input has led to improvement in service design where you have worked
  • You can evidence managing people and projects to achieve business goals
  • You have worked in a highlyregulated industry such as financial services
  • You have expert relationship management and influencing skills, outstanding interpersonal and communication skills with a proven ability to communicate effectively and confidently at all levels
  • You can easily translate requests into briefs (problems and hypotheses to solve) that are both clear and motivating for the team and stakeholders
  • You are adept at working with senior stakeholders to influence and agree strategic direction and ensure support in executing service visions
  • You are comfortable and great at coaching, guiding and mentoring junior members of the team and others new to Service Design