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Senior Administrator

3 months ago


Newport, Newport, United Kingdom Isle of Wight NHS Trust Full time
An exciting opportunity exists for a Senior Administrator to work within the Mental Health & Learning Disabilities Division. This is a permanent post with the Memory Service.

The postholder will provide a wide range of administrative support to the team. We are looking for enthusiastic self-motivated applicants who enjoy busy work environments.

The interview date is likely to be 1st September 2023.


For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below.

To understand the day-to-day responsibilities in more detail please read the full job description document attached.

We are passionate about providing excellent CARE, which is why our values areCompassion,Accountable,Respect andEveryone counts.

Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.


We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.


The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England.

We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.


Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust's beach hut in Ryde.

We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.


The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes.

London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.


To work as a member of the team providing extensive secretarial and administrative support to the team and be responsible for the effective management and efficient working of non-clinical aspects of the Service in accordance with all Trust policies and procedures.


  • Set and maintain a high standard in all aspects of administrative work ensuring good communications systems within the Service and across all departments and partner agencies, ensuring strict confidentiality at all times.
  • The post holder will work with a high level of independence in their work. They will resolve and respond to incoming communication, seeking advice where necessary and will be expected to use high levels of independent judgement and responsibility.
  • The post holder will proactively manage the clinical teams schedules, calls and all correspondence, whilst maintaining the priorities of the service and ensuring that all deadlines are met.
  • To be responsible for administering and supervising the maintenance of statistical information using a spreadsheet, database or identified Trust information system such as SBS, Patient Centre, E Care Logic and PARIS ensuring that all information is completed within deadlines where appropriate.
  • Welcome patients and visitors in a courteous and efficient manner.