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Business Administrator

3 months ago

Huddersfield, Kirklees, United Kingdom Ello Group Full time

Ello Group

Department:
Product Partnerships

Hours:
Permanent, full-time (39 hours per week) Mon to Thursday 9am to 6pm and Friday - 9am to 5pm.

Location:
Huddersfield HD2

Our products and memberships help our Partners, their customers, and their employees get to experience the things they love for less Whether we have partnered a restaurant, coffee shop or cinema we support them

This is a fantastic opportunity, working with a lively, outbound sales team you'll be reporting into our Strategic Partnerships Executive, coordinating and completing outbound calling activities to partner establishments including mystery shopping, information gathering to complete a number of different QA activities

Duties and Responsibilities:

  • Prepare and submit timely reports and presentations where required to share results of activities carried out and utilising data and information gathered or researched to create action plans that are strategically aligned with team and business goals.
  • You will deliver feedback both to individuals and at a team level as and when required on findings from discussions with partner establishments.
  • Complete systems updates and administration changes to maintain accurate records.
  • Working with the wider team to deliver strategic initiative activities to drive quality and product excellence.

Skills required

  • We're searching an individual with excellent communication and interpersonal skills, you'll have great attention to detail and organisational skills
  • You will gave great time management skills and the ability to prioritise your workload effectively.
  • We're searching a team member who has excellent customer service skills and enjoy working with a team, take direction from others and collaborate effectively.

Job Types:
Full-time, Permanent

Salary:
£22,000.00 per year

Benefits:

  • Additional leave
  • Casual dress
  • Company pension
  • Cycle to work scheme
  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite parking
  • Referral programme
  • Sick pay
  • Store discount
  • Wellness programme

Schedule:

  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Huddersfield: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person