Manager Brand Communications

2 weeks ago


Leeds, Leeds, United Kingdom Caesars Entertainment Full time
Welcome to Caesars Digital , the forefront of innovation in North America's gaming industry.

As the largest gaming company on the continent, we are dedicated to extending Caesars renowned hospitality to our digital customers.

Within our dynamic Product Technology department, we are proud to house some of the brightest minds in the tech world.

Our Sports Betting and iGaming products are constantly evolving to meet our customers' needs, thanks to a proprietary platform built from the ground up.

Fueled by a culture of autonomy and decisiveness, our team relentlessly pursues excellence through continuous improvement and data-driven product development.

Join us in charting the course for the next generation of Sports Betting and iGaming products as we grow our market share, working alongside like-minded superstars who thrive on innovation and excellence.

The Release Manager is a critical component of our Product Technology team.

The Release Manager plays a critical role in ensuring the smooth delivery of software and hardware changes in an agile environment.

This position requires a strategic mindset, effective communication, and a commitment to continuous improvement.

Release Management :
Establish and maintain a streamlined release management process, focusing on continuous improvement and agility. Manage release activities across multiple development streams and a new state expansion/rollout project stream, ensuring high-quality releases.

Process Improvement :
Work with IT management to enhance software engineering processes and practices related to continuous integration and deployment.

Team Collaboration :
Collaborate with Scrum Masters, Release Captains, and other stakeholders to drive process improvements and automate workflows. Participate in a Release Community of Practice to share best practices and implement improvements.

Release Planning :
Develop and manage the release calendar, coordinating with third parties and vendors to ensure successful releases. Plan release windows and cycles, and manage risks that could impact scope, schedule, or quality. Ensure all interested parties have visibility of future release plans.
Coordinate release content based on backlogs, third-party applications, and operating system updates.
Support Deployment, Run Books, and Implementation Plans.

Technical Release Management:

Host and oversee release calls, coordinating DevOps resource and QA activities to ensure seamless deployments that are tested to a high standard.

Prepare high quality release notes, working with the delivery teams to present the technical content in a format suitable for compliance and regulators.


Compliance :
Work with the compliance team to ensure that release management processes and implementation align with regulatory requirements.

Technical Change Management :
Organize and lead technical change reviews to ensure proper impact assessment without excessive ITIL structure.

Incident Management:
Support the Operational Incident Management teams in managing production incidents, owning resolutions for any post-release issues
Experience : 3-5 years in release management, preferably in an agile software product development environment

Coaching Skills :
Ability to act as a "Release Coach," working with agile teams and "Release Captains" to improve processes and drive ownership

Risk Management :
Skilled in managing risks and resolving issues that affect release scope, schedule, or quality
Capable of leading Go-Live activities, including deployment plans and checklists, while fostering a collaborative environment

Confluence/Jira Experience :
Familiarity with Confluence and Jira software is beneficial
A passion for sports, sports betting, online games, and/or casino games
Passion for achieving excellence in technical, process, product quality, and reliability
Experience working on or closely with DevOps teams
This role is remote, with one required visit to your designated home office per quarter.

Home Office:

Caesars Sportsbook is here, and we're proud to be a part of Caesars Entertainment-the number one gaming company in the world with over 80 years of sports betting expertise.

It's the mantra we were founded on, and the standard that drives us to provide our customers with best-in-class service.

As we continue to Blaze The Trail with our Caesars Sportsbook & Casino app, the expansion of our Caesars Sportsbook retail locations, our World Series of Poker franchise, our William Hill legacy brand, and partnerships with the biggest names in sports and entertainment, we're creating new and exciting opportunities for you to be a part of our empire and make an impact.



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