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Office Administrator Customer Service Advisor

3 months ago

Glasgow, Glasgow City, United Kingdom Pybus Recruitment Full time

Exciting Opportunity:
Join our New Team at a Brand New Site

Position:
Accident Repair Centre Office Administrator

L

ocation:
Glasgow

Salary:
£24,000 (Dependent on Experience) + £400.00 Car Out Bonus + Comprehensive Benefits

Type:
Full Time - Permanent - Monday to Friday


We are thrilled to announce a unique opportunity to join our dynamic team as an Accident Repair Centre Office Administrator at our brand-new site in Glasgow.

This is your chance to make your mark from day one, contributing to the establishment of a top-tier facility that promises to set new standards in vehicle body repair.


Our Client? With over two decades of unwavering dedication to vehicle body repair excellence, they have grown into a force to be reckoned with. Their team, comprising more than 600 skilled and passionate professionals, has consistently raised the bar in the industry. As a proud recipient of multiple awards, our company operates 32 successful body shops across the country.

Your Role:

This is an ideal role for individuals who thrive in an environment that involves Microsoft Office tools, excel in communication, and have experience dealing with customers face to face.

If you have worked in a Workshop or Automotive setting (not essential) and possess a full driving license, you could be the perfect fit.


About the Position:
As an Administrator Customer Service Advisor, you will play a pivotal role in ensuring exceptional customer experiences and efficient operations at our new Glasgow location

Your responsibilities will include:

  • Warmly welcoming and assisting customers
  • Handling general administrative tasks
  • Coordinating customer appointments and managing vehicle collections and returns
  • Collaborating with our drivers and overseeing the transport schedule
  • Managing incoming and outgoing phone calls
  • Updating records with insurance companies
  • Maintaining computer systems and portals
  • Organising vehicle placement on the forecourt
  • Compiling comprehensive job packs and related administrative tasks

Benefits:

  • Cars Out Bonus
  • 22 days plus bank holidays (holidays will increase as time served)
  • Company pension
  • Cycle to work scheme
  • Employee discount
  • Free onsite parking
  • Health Cash Plan/Reward Programme
  • Referral programme
  • Monday to Friday schedule
  • No weekends
Join them on this exciting journey as we embark on a new chapter of excellence in vehicle repair services. Be part of their new pioneering team, shaping the future of automotive care.

To apply, please submit your most recent CV to Ellie in strict confidence.