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Museum Visitor Services Assistant
2 months ago
Working hours:2 part-time roles, one 22 hours per week, one 26.5 hours per week
Contract type:
Permanent
Do you have a passion for providing excellent customer service and creating memorable experiences for families? This is an exciting time to join Colchester + Ipswich Museums (CIMS) as major developments of our museums are changing the cultural landscape of both towns.
Our Visitor Services team play a vital role in welcoming visitors to our museums and bringing those collections to life.
The post will require you to work additional hours on occasion, including Bank Holidays and evenings as required.
Museum Visitor Services Team members undertake a variety of duties, including delivering a friendly, professional and efficient customer service creating a welcome atmosphere for each of our customers, helping to supervise the public areas of the museum, delivering learning session at times in costume, using technology to provide information, dealing with enquiries, working on the reception/shop desks, selling Castle passes and cleaning premises.
Colchester City Council encourages all employees to maximise their potential.
You will be entitled to join an attractive pension scheme and will receive a generous annual leave entitlement, including two extra company holidays during the Christmas period.
Other benefits include:
- Flexible working
- Gym, travel and online retail discounts
- Excellent training, development and progression opportunities