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Service Advisor
1 week ago
Service Advisor
Enfield £30,000 per annum plus benefits
- Main dealer, with market leading basic salaries and OTs
- Exceptional working environment and excellent management
About Our Client
My client is an independently owned HGV main dealer based in Enfield
Service Advisor Job Description
- The core job responsibility is to enhance a customers' experience when bringing their vehicle on site or via the phone
- Providing the best quality service to maintain the customer relations and maintain the highest level of service
- Other responsibilities include; booking in vehicles, raising job cards, updating customers, tele sales, face to face sales, MOT bookings, communicating with the workshop, maximize department profitability, provide customers with a friendly and professional service, discuss their requirements and act accordingly
- Overall smooth efficient running of service department
- While taking responsibility for the customers journey while their vehicles are on site
- Proven experience in customer facing role, combined with experience within the automotive trade
- Technical Qualification or proven experience of HGV / Commercial vehicle repairs & maintenance would be advantageous but not essential
- Proven experience in customer facing roles
- The ability to work under pressure, actively seek solutions to problems and having the flexibility to undertake a wide range of tasks are all key attributes
- Ability to communicate effectively within your team and manage internal relationship to deliver required information in a timely clear manor
- All works must be accurate and consistent adhering to all processes and procedures
What's on Offer
- £30,000 per annum dependent on experience and qualifications
- Benefits including Pension Scheme
- Monday to Friday
INDMATT
Job Types:
Full-time, Permanent
Salary:
£30,000.00 per year
Benefits:
- Company pension
- Employee discount
- Free parking
- Onsite parking
Schedule:
- Monday to Friday
Experience:
Automotive Service Advisor: 1 year (required)
Licence/Certification:
- Driving Licence (required)
Ability to Commute:
- Enfield (required)
Work Location:
In person
Reference ID:
MW223
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