Head of Access and Digital Operational Performance

7 days ago


Dartford, Kent, United Kingdom Dartford and Gravesham NHS Trust Full time

Main duties and Responsibilities:

Under the leadership of the Chief Operating Officer and Chief Digital and Data InformationOfficer, the post holder will: Lead and coordinate the production and roll out of all Trust Access policies, leading on triangulation of policies between services and sites and developing an associated work programme to deliver the required projects with all key stakeholders.

Provide leadership to access and digital operational performance projects, working with senior leadership colleagues to influence strategic direction and drive transformational change across the hospital.

Engage and communicate with stakeholders within the region, representing the Trust as required at HCP and ICS meeting providing strategic influence in key meetings and groups.

Support the longer-term strategic planning and development of the Chief Operating Officers portfolio of operational integration and digital transformation across DGS HCP, working with senior operational colleagues.


This will involve contributing to and delivering the operational aspects of the Trusts digital strategy, with the clear aim of continual improvement to patient care and safety.

Identifying gaps in existing process and, via process mapping, develop best practice policy to be rolled out across the organisation Responsible for aligning training against national requirements, liaising with HEE, NHSE and external bodies to ensure best practice is met and maintained.

Lead the training teams to create and deliver new standardised training packages, with variations applicable to job roles. Lead on and develop new eLearning packages to be supported via Engage Establish train the trainers function to ensure that all members of the training team are up to date Please see attached job description and person specification for full details and requirements of this role

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