Project Engineer

2 weeks ago


London, Greater London, United Kingdom Syntax Integration Limited Full time

Project Engineer

Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.

Syntax Integration Limited are award winning UK IT support specialists, with over 30 years of experience providing IT support in the heart of London.

Role Overview

To design, implement and manage the end-to-end project lifecycle from conception to handover to support, ensuring all deliverables are completed to the highest quality and within time and budgetary constraints.

Person Specification

  • Strong written and oral communication skills
  • Comfortable with client presentations and external representation
  • Demonstrable interest in emerging technologies and their application
  • Actively engaged in ongoing professional development
  • Extensive enterprise experience in the financial services industry
  • The ideal candidate will be customer service-oriented, focused on quality, and possess strong skills in problem-solving, leadership, research, business case composition & writing, design and implement process, attention to detail, and decision-making
  • Responsible for day-to-day management of projects scope, schedule, finance, risk, quality, and resources

Basic Qualifications

Required

Preferably degree educated in a relevant subject plus at least one of the qualifications from the following list:

  • Azure Administrator Associate
  • Azure Security Engineer Associate
  • Azure Solutions Architect Expert
  • Modern Desktop Associate
  • Enterprise Administrator Expert
  • Identity and Access Administrator
  • Information Protection Administrator
  • Security Operations Analyst
  • CCNA Routing & Switching (desirable)
  • Project Management qualification (desirable)
  • Proficient in Microsoft Cloud Solutions (Azure, Microsoft 365, EMS)

Main Duties and Responsibilities

1 Presales

  • Undertake technical reviews of the IT infrastructure of potential new clients, capturing sufficient data to enable the business to bid for business accurately
  • Recommend changes in the infrastructure for existing and potential new clients to meet the client needs
  • Advise the sales team about the requirements to deliver proposed client projects including, likely elapsed time of the projects, input needed from the client, risks, likely scheduling

2 Project Planning


• Ensure that all projects are well planned, considering reasonable timescales to complete the work, contingency, risk planning, resource availability and client expectations

3 Project Implementation

  • Set clear project expectations and deliverables with the client to ensure a common understanding of the scope and metrics of the project as a baseline in accordance with the commercial agreement
  • Undertake technical implementation activities, either stand-alone for small projects, or as part of a team for larger projects, either on client sites or remotely from our office
  • Act as the main point of contact with clients on designated projects and provide regular progress reports
  • Following project completion, ensure that all project work is carefully and fully documented and formally handed over to the client and Service Desk
  • Liaise with partners and vendors to ensure that they meet the business needs, co-ordinating all activity
  • Manage all changes and exceptions from a logistical point of view, providing input into the Account Manager regarding commercials
  • Keep accurate records of time worked on projects in the time recording system

Skills and Experience

Required

  • Proven ability in solution design and implementation
  • Background in Microsoft Cloud Solutions, e.g., Azure IaaS (compute, storage, networking), Microsoft 365, EMS.
  • Strong understanding of virtualisation technologies and concepts
  • History of successful technical consulting and architecture engagements within the SME space
  • Good understanding of PowerShell, particularly for Azure and Microsoft 365 management
  • File and folder security management, including SharePoint migration and permissions

Preferable

  • Proven ability in pre-sales/bids or advisory
  • Strong understanding of Windows Server Operating Systems, Windows PowerShell, Server Virtualization
  • Practical knowledge of DNS, DHCP, Active Directory, Hyper-V, VMware
  • Hands-on experience of AVD, AutoPilot, Defender.
  • Experience using backup products and disaster recovery solutions (e.g., Datto, Azure, SkyKick, Barracuda)
  • Migrating on-premises to Azure Cloud
  • Practical knowledge of Conditional Access and SSO application configuration
  • Experience in configuring routers, switches, and firewalls (Cisco, SonicWALL, HP)


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