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Central Service Reception Administrator

3 months ago

Burgess Hill, West Sussex, United Kingdom Edwards Ltd Full time

Central Service Reception Administrator:

  • Functional area: Administration
  • Country: UK
  • United Kingdom
  • City: Burgess Hill
  • Company name: Edwards Ltd
  • Date of posting: Mar 11, 2024Our solutions are a key part of most industries electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.


We're seeking an adminstrator who is able to manage the Reception services and other site administration tasks for all departments within the Global Technology Centre.

This is a temporary position, with the possibility of being made permanent.

Purpose of the role:

  • To enable the smooth operation of the Reception and Administrative services based at Burgess Hill.
  • To support the administration functions of the Facilities maintenance department and any other duties deemed appropriate for the position.
  • To maintain a high standard of service through excellent customer facing skills and a smart Company uniform.
The position will support a facility of approximately 450 employees and report to the Sussex Facilities Manager.

Principle Activities:

  • Work within a team to manage the Reception and Central services ensuring all visitors are dealt with in a polite and friendly manner.
  • Administration of 3 pool cars ensuring road worthiness through servicing and repairs, MOT and Road Tax records when required.
  • Responsible for the maintenance of the switchboard, including all telephone changes/office moves and reporting any faults to the facilities team.
  • Organise transport and accommodation for visitors and staff as required, i.e. taxis, airport, parking,local hotels etc.
  • Ensure the rota for the department is maintained at all times organising for external temporary cover as required for Holiday and Sickness.
  • Organise external delivery services including DHL and same day couriers for urgent despatches, cost code and check invoices and maintain a logging system.
  • Check and approve via SIPs invoice approval system for postage, couriers, taxis etc.
  • Induct new employees regarding site Health and safety in the absence of the Sussex EHS Officer.


The Central Services Reception Administrator interacts with all departments and at all levels from shop floor to executive management and assists in providing a wide range of services.

The overall effectiveness and efficiency of services provided in this area of the company can have a direct or indirect effect on customer/order levels and a high credibility must therefore be maintained at all times.


Knowledge, Skills and Experience Required:

  • Computer literate, skilled in the use of the relevant software packages (MS Office and Outlook), with good keyboard skills.
  • Previous switchboard experience preferable.
  • Helpful and friendly personality
  • A good understanding of the company organisational structure.
  • Selfmotivated with the ability to work unsupervised and use initiative in progressing own work.
  • Excellent telephone manner.
  • A flexible approach, able to cope with a constantly changing environment and priorities, work under pressure and handle variable workloads.
  • Good communication skills.


At Edwards we are proud to be the industry leader in vacuum and abatement, pushing the boundaries of technology to deliver innovative solutions for our customers in the global semiconductor, display and LED sectors.

The Edwards legacy is built on the pioneering spirit of our people.

For more than 100 years our talented people have put us at the forefront of technology by engineering environments where the world's innovation can thrive.

We will continue to invest in our people, celebrating diversity, encouraging individual growth, and making sure Edwards is a place where everybody is proud to work.


Diverse by nature and inclusive by choice
Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.