Online Assistant

1 week ago


Guildford, Surrey, United Kingdom Sainsbury's Full time

Location

  • Burpham Store, Sainsbury's Supermarkets Ltd Clay Lane, Guildford, GU4 7JU

Hours

  • Parttime

Contract-Type

  • Permanent

Rate
- £11.00 per hour

Areas of business

  • Retail

Job ID
We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's.

As the link between sellers and buyers, retail and head office, our retail operations team is the cog that keeps things running.

With teams focused on store facing, labour, transformation, online, delivery and contact centre work, we touch almost every part of the business.

It's an incredibly fast-paced environment where you need to pivot not just daily, but often hourly.

So while we plan all we can, it's vital that we all think outside our job descriptions and look to optimise and improve how we do everything.

There's also a real team ethos. After all, it's people like you who are going to truly transform this part of the business.

From Sunday 2nd March 2024, the starting rate of pay for this role will increase to £12 nationally and £13.15 in London


Love food, shopping and fast-paced work? Joining our team as an Online Assistant could be the role for you This is a hands-on job that makes our online customer orders happen, from the second they click the order button on our website to the moment their shopping lands on their doorstep.


As an Online Assistant you could be on the shop floor picking our customers' orders, taking real care to select the best quality products and making every effort to give them exactly what they have asked for.

Or you could be working in our online warehouse, supporting with customer queries, processing orders through the tills and even working with our online Drivers to load their vans so they're ready to hit the road on-time.


Whichever area you're working in, you'll take pride in doing the right thing for our customers and have a keen attention to detail.

It's important you are also comfortable working with new technology and being active, including lifting and moving shopping containers up to 15kg.

We aim to make everyone who joins us be the best they can be and are committed to being a fully inclusive retailer where our customers love to shop, and our colleagues love to work

If the shifts for this role cover hours earlier than 6am or later than 11pm, you will need to be at least 18 years of age.
Alongside a market leading rate of pay, we also offer a great range of benefits for all our colleagues:

Nightshift premium - in addition to the advertised hourly rate, a further £2.45 nightshift premium is paid for every hour worked between midnight - 5am (where applicable).

Discount card - 10% discount off on your shopping at Sainsbury's, Argos, Tu and Habitat
after four weeks.

This increases to 15% discount off at Sainsbury's every Friday and Saturday, and 15% off at Argos every pay day.

Free food and hot drinks provided for Colleagues in all our stores.

Generous holiday entitlement - based on the hours you work.

Shopping discounts - special offers on gym memberships, restaurants, holidays, retail vouchers and more.

Family leave - generous maternity and paternity leave.

Pension - Sainsbury's will match between 4-7% of your pension contributions.


Sainsbury's share schemes - allowing you to buy Sainsbury's shares at discounted prices and the option to buy shares monthly from your gross salary to build up an investment.


Wellbeing support - including free access to our Employee Assistance Programme which is a confidential service providing support and guidance on a wide range of issues.


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