Market Stall Assistants

2 weeks ago

London, Greater London, United Kingdom Bread Ahead Full time

About the role
Bread Ahead are seeking retail team members to join us during an exciting period of growth and opportunity.

Customer service will be the main focus of your role, as well as ensuring the smooth running of the day.


Alongside creating delicious products, delighting our customers is at the heart of all we do here at Bread Ahead and you will be expected to go above and beyond to ensure that every experience the customer has with us is a positive one.


Situated front of house on our open air market stall, you will be responsible for setting up stalls and displays, handling deliveries and inventory checks, taking customer orders and upselling where appropriate, serving our delicious products, assisting with customer queries and complaints alongside supporting your team members in the kitchen and bakery with day-to-day tasks such as cleaning, to ensure everything runs smoothly.


Presentation and hygiene standards are a priority at all times, and you will be expected to ensure these are maintained consistently through adherence to our "clean as you go" policy as well ensuring that our food safety and hygiene standards are met without exception.


Shifts are available on a 7 day rota basis with availability between 7am - 5:30pm.

Full time position - 45 hours per week. Salary Review after 1 month.

About you
Alongside your passion for great food, the customer experience is at the heart of everything you do. You have proven experience front of house in a similar environment or a similar customer facing role.

This role is based at our original and beloved location - Borough Market.

Being in the market means being outside so you must be comfortable working outdoors in all seasons.
Your interpersonal skills will shine through, and you will possess excellent communication, organisation, adaptability, and problem-solving skills. You're agile, dynamic and can quickly react to any situation.


You possess strong experience of working in a fast-paced, food orientated, customer facing environment and you take ownership of your responsibilities and any issues you may face during the day to ensure satisfactory resolution.

You are motivated and committed, approaching all tasks with enthusiasm. You are hungry to develop your skills and seize opportunities for learning in your day-to-day role.

You also possess or are willing to pursue food hygiene or health and safety certification, though this is advantageous not essential.


About us

  • Nestled in the hustle and bustle of Borough Market, Bread Ahead's journey began in 2013 when founder Matthew Jones, having spent 25 years in the restaurant industry decided it was time to focus on great baking and great products We have enjoyed a steady growth and expanded locally throughout London with stores in Chelsea, Wembley and Hampstead, as well as our debut international outpost in Dubai._
  • We opened our flagship bakery school in Borough Market in 2014 to show the public just how easy baking good bread can be. Since early 2020, Bread Ahead Bakery School has reached thousands of homes through our online baking classes which have become a treasured part of kitchens all over the world We've grown to become a destination for both Londoners and foodies across the globe._
  • But we are just getting started With more London locations planned alongside further international expansion, we're at an exciting point in the development of our team and we're looking for likeminded people who are as passionate about food and hospitality as we are._

How to apply
Forward your CV and cover letter to apply.

Salary:
£10.50-£11.50 per hour

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount

Schedule:

  • Day shift

Supplemental pay types:

  • Tips

Ability to commute/relocate:

  • London, SE1 9DE: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • This position is based on our open air market stall. Are you comfortable working outside in all seasons?

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Reference ID:
BA-MSBM

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