Change of Tenancy Manager

1 week ago

Leeds, Leeds, United Kingdom TalentHawk Full time

Our client are one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking a Change of Tenancy Manager to join our clients team. The Change of Tenancy Manager will play a crucial role in overseeing and coordinating all activities related to Change of Tenancy (COT) across our commercial, sales, and operations departments.

The information below covers the role requirements, expected candidate experience, and accompanying qualifications.

Reporting directly to the Head of Operations, this role requires a strategic thinker with a strong operational background, exceptional communication skills, and an in-depth understanding of the energy sector's regulatory landscape therefore energy experience is a must.

Responsibilities:

  • Change of Tenancy Management: Lead and coordinate all aspects of the COT process, ensuring smooth transitions for incoming and outgoing tenants. This involves verifying tenancy changes, updating records, managing COT pricing, and ensuring compliance with regulatory obligations.
  • Regulatory Compliance: Ensure all COT activities comply with relevant regulations and guidelines set by industry bodies. Stay updated on regulatory changes and implement necessary adjustments to processes and procedures.
  • Cross-Departmental Coordination: Act as the primary liaison between the commercial, sales, and operations departments to ensure a coordinated approach to COT processes. Facilitate regular meetings and communication channels to discuss COT activities, issues, and improvements.
  • Customer Service Excellence: Ensure exceptional customer service throughout the COT process by addressing queries or concerns promptly and efficiently. Develop a thorough understanding of customer needs and expectations during tenancy changes.
  • Process Improvement: Continually assess and enhance COT processes and systems for greater efficiency, accuracy, and customer satisfaction. Implement best practices and innovative solutions to improve the COT experience.
  • Data Management and Reporting: Maintain accurate and up-to-date records of all COT activities. Generate reports for senior management, highlighting key metrics, trends, and areas for improvement.
  • Stakeholder Management: Build and maintain strong relationships with internal teams, external partners, and key stakeholders to support effective COT management.

The Individual:

  • Proven experience in operations management, preferably within the energy sector, with a focus on change of tenancy processes.
  • Strong knowledge of the regulatory environment governing the energy sector, including Ofgem, Elexon, Xoserve, and the Retail Energy Code (REC).
  • Exceptional organisational, communication, and leadership skills, with the ability to manage multiple tasks and teams effectively.
  • Logical mindset with a focus on process improvement and customer service excellence.
  • Proficiency in data management systems and the Microsoft Office Suite.

  • Change of Tenancy Manager

    1 week ago

    Leeds, Leeds, United Kingdom TalentHawk Full time

    Job DescriptionOur client are one of the fastest-growing and highest-rated commercial energy suppliers in the UK, we are seeking a Change of Tenancy Manager to join our clients team. The Change of Tenancy Manager will play a crucial role in overseeing and coordinating all activities related to Change of Tenancy (COT) across our commercial, sales, and...

  • Temporary End of Tenancy Cleaners

    1 week ago

    Leeds, Leeds, United Kingdom Cleaned To a T Full time

    We our seeking highly motivated and reliable end of tenancy cleaners for student change over in Leeds. This is temporary position for one week, 29th -1st only,You will be responsible for ensuring that properties are thoroughly cleaned to high standard. Working within a team, you will need to be physically fit, keen eye for detail.Job Types: Temporary...

  • Domestic Cleaner End of Tenancys

    1 week ago

    Leeds, Leeds, United Kingdom Cleaned To a T Full time

    Cleaned To a T our looking for new cleaning members to join our team.Must have previous experience and hold a full driving licence and have access to a car due to nature of job.Physically demanding role, must have keen eye to detail, reliable and clean to high standardWill be working at various properties within Leeds, conducting full end of tenancy cleaning...

  • People & Change Adviser

    4 weeks ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.Are you interested in developing your change consulting skill-set to support the delivery of complex change across a variety of service areas? Are you interested in bringing your experience of...

  • People & Change Adviser

    1 week ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.Are you interested in developing your change consulting skill-set to support the delivery of complex change across a variety of service areas? Are you interested in bringing your experience of...

  • People & Change Adviser

    4 weeks ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.Are you interested in developing your change consulting skill-set to support the delivery of complex change across a variety of service areas? Are you interested in bringing your experience of...

  • Domestic Cleaner End of Tenancys

    1 week ago

    Leeds, Leeds, United Kingdom Lets Clean Leeds Ltd Full time

    Lets Clean Leeds our looking for new cleaning members to join our team.Must have previous experience and hold a full driving licence and have access to a car due to nature of job.Physically demanding role, must have keen eye to detail, reliable and clean to high standardWill be working at various properties within Leeds, conducting full end of tenancy...

  • Change Engagement Adviser

    4 weeks ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.Are you experienced in stakeholder engagement and communications in complex change programmes? Do you have a track record of building partnerships with a range of stakeholder audiences and...

  • Change Engagement Adviser

    1 week ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.Are you experienced in stakeholder engagement and communications in complex change programmes? Do you have a track record of building partnerships with a range of stakeholder audiences and...

  • Change Engagement Adviser

    4 weeks ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    This role will be based on the university campus with scope for it to be undertaken in a hybrid manner. We are also open to discussing flexible working arrangements.Are you experienced in stakeholder engagement and communications in complex change programmes? Do you have a track record of building partnerships with a range of stakeholder audiences and...

  • IT Change Manager

    1 week ago

    Leeds, Leeds, United Kingdom Hays Specialist Recruitment Limited Full time

    Here at Hays, I am recruiting for an experienced IT Change Manager - working on rollout of Workday, on a 6-month contract circa £600 pd (Inside IR35), working hybrid 2 days per week in their central Leeds.**What you will be working on: **The organisation is implementing Workday as their main ERP system and is due to go live Spring 2023. They need someone to...

  • Lecturer in Climate Change Education

    1 week ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    Lecturer in Climate Change Education:Are you looking for a role in a thriving school in a Russell Group University? Do you have expertise in the field of Climate Change Education? Do you have a strong and growing research record and a commitment to securing research funding? Are you passionate about delivering world-leading research and an exceptional...

  • Treasury Change Manager

    1 week ago

    Leeds, Leeds, United Kingdom Meraki Talent Full time

    Meraki Talent are currently engaged with a well-known Commercial Bank that are looking for a Finance Professional with experience in Treasury Management. The successful candidate will be responsible for providing Treasury Change Management knowledge supporting the delivery of both regulatory and transformational change. This role is based in Leeds and offers...

  • Treasury Change Manager

    3 weeks ago

    Leeds, Leeds, United Kingdom Meraki Talent Full time

    Meraki Talent are currently engaged with a well-known Commercial Bank that are looking for a Finance Professional with experience in Treasury Management. The successful candidate will be responsible for providing Treasury Change Management knowledge supporting the delivery of both regulatory and transformational change. This role is based in Leeds and offers...

  • Treasury Change Manager

    1 week ago

    Leeds, Leeds, United Kingdom Core-Asset Consulting Ltd Full time

    Job Description: Our client, a global financial services firm, has an exciting opportunity for a finance professional with experience in Treasury management, to join on a full-time basis. You'll function as Treasury Change Manager and you will be responsible for providing treasury management knowledge and supporting the delivery of both regulatory and...

  • Associate Professor in Urban Environmental Change

    4 weeks ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    Are you an experienced and influential academic with a proven ability to carry out teaching and research on urban environmental change and related topics? Do you have an excellent research record and proven success obtaining funding and the vision and drive to tackle new challenges? Are you passionate about delivering an exceptional world leading research...

  • Associate Professor in Urban Environmental Change

    2 months ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    Are you an experienced and influential academic with a proven ability to carry out teaching and research on urban environmental change and related topics? Do you have an excellent research record and proven success obtaining funding and the vision and drive to tackle new challenges? Are you passionate about delivering an exceptional world leading research...

  • Change Lead

    1 week ago

    Leeds, Leeds, United Kingdom Fruition IT Full time

    Job Description- Contract Change Lead: 3month contract Outside IR3 Remote with a 1 off trip to BulgariaWe are currently recruiting for a talented and driven Change Lead / Manager to join a well-recognised, highly regulated software focused business. As a key player in the world of change, this role offers a chance to help with the impact of change on people...

  • Research Assistant in Past Environmental Change

    1 week ago

    Leeds, Leeds, United Kingdom University of Leeds Full time

    Research Assistant in Past Environmental Change:Are you experienced in environmental science laboratory work? Do you want to use your skills to understand how environment and sea level have changed in the past? Do you want to further your career in one of the UKs leading research-intensive Universities?To explore the post further or for any queries you may...

  • Run a Star Pub

    2 weeks ago

    Leeds, LS1, Leeds, United Kingdom Star Pubs Leased & Tenancy Careers Full time

    Pub Overview The area The Tommy Wass is located in a well populated area of south Leeds, close to Elland Road and Middleton Park. The pub is also a short drive from the White Rose Centre shopping. Demographics The pub benefits from being one of two pubs found in an area of around 5,428 adults. The offer Available on our Investment Tenancy agreement, we are...