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Clerical Officer

3 months ago

Sheffield, Sheffield, United Kingdom NHS Professionals Full time

Job Title:
Clerical Officer hrs per week

Trust Location:
Sheffield Teaching Hospitals NHS Foundation Trust


Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then Sheffield Teaching Hospitals NHS Foundation Trust is the place for you.


About the Trust
Sheffield Teaching Hospitals NHS Foundation Trust is one of the UK's largest, busiest, and most successful NHS foundation trusts.

We provide a full range of hospital and community services for people in Sheffield, as well as specialist care for patients from further afield.


What you'll be responsible for:

  • Organise Consultant/Specialist Nurse outpatient activity, using hospital EPR systems. results reporting system and any other identified data base e.g. Infoflex, to book new and follow up appointments, in line with Trust/National policy, to meet local and National targets.
  • Daily pulling and filing of large volumes of case notes for outpatient clinics recording the latest tracing for those not in file. This involves the use of ladders/kick stools/trolleys as the case notes are stored up to ceiling height and requires a high degree of physical effort due to the weight and bulk of the notes required for each clinic.
  • Liaise with other clerical and administrative staff to identify current location of case notes required for clinic appointments when they are not in the library. This involves considerable Organisational and problemsolving skills to ensure all missing notes are located before the required tight deadlines. Make arrangements for timely delivery/collection. Retrace the current location of these notes to maintain an efficient retrieval service.
  • Arrange clinic cancellations and amendments, in line with Trust policy, to meet local and National targets.
  • Liaise regularly with colleagues, including management team, Clinicians, and other administrative staff to ensure full utilisation of all available outpatient slots.
  • Continuous use of the hospital computer systems to identify whether case notes exist for new outpatient appointments.
  • Amending the Patient Administration system as appropriate.
  • Manage partial booking/review lists, liaising with the Patient Booking Hub and reporting potential overdue patients' appointments to the Outpatient Supervisor.

You'll learn the following whilst working at the trust:

  • An in depth understanding of the roles and responsibilities involved in working within the NHS
  • Knowledge of the systems used, to effectively complete your role to the highest standard at all times
  • A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

  • System knowledge
  • Infoflex and EPR
  • Experience within a similar role
  • Excellent organisational skills
  • Excellent communication skills
  • Excellent telephone manner
  • Microsoft Office package knowledge e.g., Outlook, Word, Excel
-
Depending on the Trust, you may require variable additional certification and skills._

As a member of NHS Professionals, you have fantastic benefits:


  • Competitive pay rates- work this week, get paid next week
- **Essential support when you need it

  • 24/7 365 days**:
- call us anytime

-
Multi locational:

- work across neighbouring Trusts
-
Manage your shifts and timesheets on the go:

  • access your "My Bank" shift portal anywhere, anytime online or through your smartphone
-
Varied working options to suit your lifestyle:

  • access to the Bank gives you options of ad hoc shifts or longer-term placements
-
Training and development opportunities:

  • Keep up with the essentials and more
-
Build holiday allowance for every shift you work:

  • your work life balance is important to us
-
Stakeholder pension scheme available:

- a flexible future for you and yours

Who are NHS Professionals?


As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.


By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.


Disclaimer
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Salary:
£10.37 per hour

Schedule:

  • Day shift
  • Monday to Friday

Application question(s):

  • Do you have previous admin experience?

Work Location:
One location

Reference ID: 59560