Current jobs related to Pet Claims Handler - Hertfordshire - BNP Paribas
-
Claims Handler
3 weeks ago
Hertfordshire, United Kingdom GHG Solutions Ltd Full timeJob DescriptionGHG Solutions Ltd is seeking an experienced Casualty Claims Specialist to join our team in the Casualty Division. As a Casualty Claims Specialist, you will be responsible for handling a diverse portfolio of liability claims, including Employers', Public & Products, TPPD, and CAR claims.Key Responsibilities:Manage a case load of up to 80 files,...
-
Corporate Account Handler
4 months ago
Hertfordshire, United Kingdom Idex Full timeAre you an experienced Corporate Account Handler looking for a new and thrilling challenge? Look no further! This prestigious broker in Hertfordshire is seeking a dynamic and skilled Corporate Account Handler to join their dedicated team of Account Executives.Experience Level: Mid to SeniorIndustry Focus: Across various commercial/corporate sectorsTeam:...
-
Client Finance Administrator
3 months ago
Hertfordshire, United Kingdom LINNAEUS VETERINARY LIMITED Full time**Location**: Manor Farm Business Park, Higham Gobion, Herts Hours: Full time Practice: Davies Veterinary Specialists **Your role and responsibilities** Davies Veterinary Specialists is currently recruiting for a full time Client Finance Administrator that reports to the Finance Manager to assist in the day to day running of our busy referral...
Pet Claims Handler
3 months ago
JOB NUMBER:
PCH-OD00123)
Position:
Pet Claims Handler
The role includes processing pet insurance claims primarily for veterinary treatment fees.
Checking invoices and medical records and making decisions in line with the policy terms & conditions.
What will you be doing?
- Processing new and continuing claims and dealing with all correspondence
- Answering all calls promptly in a polite and happy way
- Helping customers, resolving queries where possible or escalating to the manager
- Handling customer complaints and resolving where possible prior to escalation
- Learning and understanding the Pinnacle Pet Insurance products
- Promoting a positive image of Pinnacle Pet Group and client companies
- Maintaining excellent service standards
- Data entry
- Spotting possible risks or mistakes and sharing them with your Line Manager
You should have:
- Previous decision making experience
- Previous customer service experience
- Sound experience of working towards targets and service standards
- Ability to work to deadlines
- Ability to prioritise own workload
- A flexible and positive attitude
- Excellent telephone manner
- The ability to communicate effectively
- Proven letter writing skills
- Excellent attention to detail
About us
We are part of the Pinnacle Pet Group (PPG) - a pan European fully integrated pet insurance and health services platform which was set up as a joint venture between JAB Holding Company and BNP Paribas Cardif.
Over the last two years, through the success of our partnership strategy, which includes Sainsbury's Bank, PDSA and Post Office, we've doubled the size of our business.
We have ambitious growth plans through UK and European partnerships, and own brand and a clear vision for the development of our customer and partner proposition.
We are an equal opportunities employer, committed to eliminating discrimination in the workplace and to promoting equal opportunities for all staff.
If you want to work as part of a team, building and delivering something exceptional which will make a difference to pet owners and their pets and if you want to have fun in the process, we would love to hear from you.
Office Based Borehamwood
Primary Location:
GB-ENG-Hertfordshire
Job Type:
Standard / Permanent
Job:
OPERATION PROCESSING
Education Level:
Secondary Education
Schedule:
Full-time
