Housekeeping Porter

Posted:

• May 21, 2024
  Closing Date For Applications:
• June 3, 2024
  £23,795 + gratuities + service charge (see below for details):

Housekeeping at The Carnegie Club

• More than changing sheets and dusting sideboards, the housekeeping team here at Skibo provide members and guests with a comfortable homefromhome experience during their stay.
• There are a variety of daily roles required from this dynamic department in many areas across the estate, from cleaning castle bedrooms and family lodges to polishing the woodwork in the front hall and organising dry cleaning requests.
• Our Housekeeping team plays an integral part in cultivating the homefromhome atmosphere that makes Skibo unique, and our Porters are key to providing the exceptional service that makes our guests' arrival and departure seamless and stressfree.

About the role

• You'll handle and care for our guests' luggage both on arrival and departure, ensuring everything goes to the right place.
• Being a Porter at Skibo is about more than carrying luggage, though. You'll help create the Club's welcoming ambience by setting the fireplaces, bring a smile to our members faces by delivering their morning newspaper as well as any parcels and letters addressed to them, and you'll assist your colleagues in Housekeeping behind the scenes by transporting linens, keeping stores in order and handling recycling.
• Alongside your department colleagues, you should be ready to proactively respond to any requests from our guests and be willing to go the extra mile to ensure their needs are met.

Who we are looking for

• You're friendly, enthusiastic and enjoy meeting new people.
• You're able to work unsupervised, are conscientious and dependable, and have the ability to use your initiative.
• You're a teamplayer and enjoy working alongside colleagues in what can be a fastpaced environment.
• Ideally you've some experience in a venue such as a guest house or hotel, but if not don't worry our team will be happy to help you with your training.
• You're willing to learn and take direction.
• Essential for this role are clear and legible handwriting, the flexibility to work varying shifts, and a full clean driving license.

What we can offer you

• Share of gratuities and service charge _see next section for details_
• 33 days annual leave (pro rata)
• Meals on shift are provided free of charge
• Uniform provided
• Access to staff benefit scheme
• For team members who otherwise would not be able to travel to Skibo, the Club offers a staff transport service. Details can be found
  here**.
• Complimentary use of staff gym and fitness classes
• Discounted estate activities including quad biking and horse riding
• Discount in the club shop

- 'Refer a friend' bonus scheme

• Staff events

"I've been a Housekeeping Porter at Skibo for two years, and my favourite aspect of the job is the huge variety it offers me."**
_ David Baird, Housekeeping Porter_
About Gratuities and Service Charge

• Gratuities (tips) and service charge (an additional charge added to room rates and other services at the Club that is passed directly to staff) are paid to all employees on a prorata basis regardless of their role.
• It is estimated that in 2024, fulltime staff can expect to receive around £4,000 in addition to their annual salary.

Our Values
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Seamlessly Connected We are joined up in how we operate and look after our colleagues, members, and guests.
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Go Beyond We have a drive and energy to do things better.
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Make Their Day We anticipate the needs of our colleagues and members to bring joy.
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Our People Uncommonly committed people with a passion to deliver and delight.
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Our Estate Appreciating our incredible environment in which to perform - both at Skibo and the wider Highlands.
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Personalised Magical Moments Creating personalised moments tailored for each colleague, member, and guest.

You can contact us directly via
Facebook Messenger.

Closing Date For Applications:
June 3, 2024

We are committed to making our recruitment process as inclusive and welcoming as we can for everyone, no matter who you are or where you're from.

If there is anything at all we can do to help you feel comfortable and show off your best side during the process, please do let us know.

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