Operations Manager Glasgow
1 week ago
Role:
Operations Manager
- Salary: £30,000 per annum, plus commission giving an OTE of £40k
- Hours: 40 hours per week, predominantly Mon-Fri but there may be flexibility required at weekends if a customer wants to see the showroom
- Holiday entitlement: 28 days holiday, inc bank holidays
- Pension: standard auto enrolment
- Location: Branch
We have an exciting opportunity to work G5, Glasgow, an established and growing, family founded company as their Operations Manager.
In an environment where your days are going to be busy and fulfilling, working predominantly within a showroom to ensure the smooth operation of the sales team, sub-contractors, customers and suppliers.
Do you have a great eye for detail and meticulous organisational skills? Are your communication skills able to adapt to differing audiences? Can you work autonomously whilst ensuring the strategic day to day stuff gets done on time? Would you also like to berewarded for all the hard work you put in? If so, read onReporting to the Senior Operations Management team, your duties will include.
- Scheduling for the Showroom and installation teams, from appointments and bathroom installations to annual leave and cover.
- Liaising with customers, from the first point of contact and establishing their needs, to post installation satisfaction.
- Organisation for all showroom reporting. Smartsheet and Microsoft skills are advantageous.
- Keeping up to date with contracts and compliance for our clients and subcontractors
- Vigorous stock control, including cost and quoting prices for P&L, placing customer orders with suppliers, handling returns or exchanges, inventory management, stock takes, shrinkage.
- Validating quotes for customers.
- Ensuring the showrooms finances are up to date, providing daily, weekly and monthly performance updates.
- Meeting with existing and potential new suppliers
- Maintaining Health & Safety and security compliance, communicated and evidenced.
- Processes, Policies and procedures are adhered to, communicated and evidenced.
- Recruitment onboarding and training support.
- Ensuring the Showroom presentation is of a premium standard at all times
- Working closely with the Showroom Sales Manager to ensure the success of the business.
- Working closely with the Business management on strategy and vision.
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