Client Care Coordinator

2 weeks ago


York, York City, United Kingdom ONEBRIGHT Full time

Do you have the confidence to undertake inbound and Outbound calls and be the voice of Onebright? Are you interested in making a positive impact on our client/s mental health journey ? Then consider joining us as a Client Care Co-Ordinator.

About Our Opportunity


As a
Client Care Co-ordinator, you will be working as part of a large team who are highly supportive and effective at helping our clients.

You will be responsible for answering client queries over the phone, managing your own portfolio of cases where you will provide pro-active case management, administrative support and be responsible for handling inbound and outbound calls to maintain regular contact with our clients, customers and therapists.


What we are looking for

  • Minimum of 1 year's experience working in a customer service, or customer facing environment
  • Competent at managing administration tasks specifically within Microsoft software suite.
  • Willing to travel to our Head office 3 days a week
  • Exposure to using case management or customer communication systems.

About Onebright


At Onebright we help individuals and organisations with mental health and wellbeing solutions, providing every person with the best mental healthcare, offering hope for a better future.

We work across the mental health continuum from performance optimisation, early intervention, prevention, and treatment.

Onebright has been providing clinical excellence in mental health across the UK for 30 years.

It is a pioneer in clinical assessments and treatment for children through to adults, delivering services through more than 3,000 clinicians in 49 languages to more than 55,000 people per year.


Our deep understanding of mental health and unrivalled clinical expertise enables us to support businesses from the first interaction with us through to recovery.

We have a breadth of existing relationships with the UK's leading service providers of EAP, PMI and OH which gives us a unique ability to deliver consistent care to employees from whichever channel they reach us.


At Onebright, we lead with integrity and compassion and are here to help our clients every step of the way.


Pay:
£23,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • Onsite parking

Schedule:

  • Monday to Friday

Experience:

- providing care: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
Hybrid remote in York, YO26 4GN

  • York, York City, United Kingdom ONEBRIGHT Full time

    Do you have the confidence and clarity to undertake inbound and outbound calls and be the voice of Onebright to our clients?At Onebright, we connect individuals with outstanding therapists, providing every person with the best mental healthcare. Our mission is to create a brighter tomorrow by providing easy access to personalised, life changing mental health...


  • York, York City, United Kingdom ONEBRIGHT Full time

    At Onebright, we connect individuals with outstanding therapists, providing every person with the best mental healthcare. Our mission is to create a brighter tomorrow by providing easy access to personalised, life changing mental health support. Do you have the confidence and clarity to undertake inbound and outbound calls and be the voice of Onebright to...


  • York, York City, United Kingdom One Bright Full time

    Do you have the confidence to undertake inbound and Outbound calls and be the voice of Onebright? Are you interested in making a positive impact on our client/s mental health journey ? Then consider joining us as a Client Care Co-Ordinator .About Our OpportunityAs a Client Care Co-ordinator, you will be working as part of a large team who are highly...


  • York, York City, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

    We are looking for someone to fill our post of Stoma Care Coordinator.Every day is different, and duties will vary accordingly.Our coordinator has an important role as central point of contact for staff and patients alike. The Clinical Nurse Specialist Team really on their coordinator to upload documents to a variety of databases, make patient appointments,...

  • Supplies Coordinator

    4 weeks ago


    York, York City, United Kingdom Ramsay Health Care Full time

    Job DescriptionSupplies Co-ordinatorLocation: Clifton Park TC, YorkHours: 37.5 hours per week, Full-timeSalary: Depending on experience + BenefitsSummary:Clifton Park Hospital opened in 2006 and is located just outside York. The modern purpose built hospital has been rated Good' by the Care Quality Commission (CQC) and has first-class medical facilities...

  • Supplies Coordinator

    1 month ago


    York, York City, United Kingdom Ramsay Health Care Full time

    Job DescriptionSupplies Co-ordinatorLocation: Clifton Park TC, YorkHours: 37.5 hours per week, Full-timeSalary: Depending on experience + BenefitsSummary:Clifton Park Hospital opened in 2006 and is located just outside York. The modern purpose built hospital has been rated Good' by the Care Quality Commission (CQC) and has first-class medical facilities...

  • Care Professional

    2 weeks ago


    York, York City, United Kingdom Radfield Home Care Full time

    "You get hooked to the clients - I mean what's not to love_? They are so lovely and almost feel like they are part of your family. You feel like you're actually doing something valuable every visit, whether that involves helping someone get ready for the day or sitting with them going through old photo albums and memories." _Kate Scott, Care Professional -...

  • Field Care Supervisor

    2 weeks ago


    York, York City, United Kingdom Radfield Home Care Full time

    Job Title: Field Care SupervisorLocation:Field-based in York and surrounding areasContract: Full-Time + On Call duties (Part Time considered)Salary:Hourly Pay up to £26,250 (FTE) + On Call AllowanceCould you be the Field Care Supervisor in York we're looking for?:As a Field Care Supervisor, you'll be spending your time in the community conducting visits to...

  • Wellbeing Coordinator

    2 weeks ago


    York, York City, United Kingdom Harrogate Neighbours Housing Association Full time

    Harrogate Neighbours is an award-winning organisation with a recent rating of Good from the Care Quality Commission.Our mission is to offer our staff the time, care, warmth, compassion, and support necessary to make Harrogate Neighbours a true 'homely' experience for our clients, and an amazing place to work.We help our Clients to live independently, to keep...

  • Home Care Assistant

    2 weeks ago


    York, York City, United Kingdom Radfield Home Care Full time

    "I've never worked at a company where staff are so looked after, it's really refreshing."_- "They care a lot about care staff and carers well-being, a lot of companies don't really care but these have been brilliant"_- "There's a lot of job satisfaction, it is nice when praise comes and you feel you are doing a good job."_Care Professional feedback during...


  • York, York City, United Kingdom Indalo Care Ltd ta Rainbow Care Group, York Full time

    The Rainbow Care Group is an award-winning, pioneering company who provide specialist day service's for people living with Dementia within the community. Our mission is to change the way Dementia Care is delivered throughout the UK by offering a person-led day service which is meaningful and purposeful for each of the individuals who attend.''Do you want to...

  • Administrator

    2 weeks ago


    York, York City, United Kingdom Home Instead Senior Care Full time

    Company holiday home, cycle to work schemeCompany Description:Are you a top notch administrator? Excellent at organising and systematic thinking? If so we would love to hear from youThis is a key "Office Co-ordinator" role based in our York office in Clifton moor. It's a part-time role working Monday to Friday 9.30am-2.30pm.The salary and benefits are as...


  • York, York City, United Kingdom Barchester Healthcare Full time

    Activities Coordinator at Barchester Care Home About the Role: Create a stimulating environment to deliver exceptional care and support for residents Devise imaginative, fun, and motivational activities for all interests and abilities Focus on maximising wellbeing, independence, and social engagement About You: Warm, empathetic, and personable Organised...

  • Care Assistant

    2 weeks ago


    York, York City, United Kingdom Radfield Home Care York, Thirsk & Ryedale Full time

    Flexible Shifts Available: Choose from a variety of shifts, including mornings, evenings, and weekends, tailored to your lifestyle preferences.- £13 per hour Monday to Friday- £14 per hour Saturday and Sunday Reimbursement of £0.40 per mile for travel Paid travel timeBegin a rewarding career journey with York's leading home care provider, distinguished by...

  • Care Assistant

    2 weeks ago


    York, York City, United Kingdom Radfield Home Care York, Thirsk & Ryedale Full time

    Flexible Shifts Available: Choose from a variety of shifts, including mornings, evenings, and weekends, tailored to your lifestyle preferences.- £13 per hour Monday to Friday- £14 per hour Saturday and Sunday Reimbursement of £0.40 per mile for travel Paid travel timeBegin a rewarding career journey with York's leading home care provider, distinguished by...


  • York, York City, United Kingdom ONEBRIGHT Full time

    Internal Instructions CoordinatorOnebright is the personalised mental healthcare company building a brighter way to provide life-changing support for people around the world. We work with everyone from insurance providers and companies to GPs and individuals to get people the support they need to feel better.Onebright is now the fastest growing provider of...


  • York, York City, United Kingdom Ideal Carehomes Ltd Full time

    Activities Coordinator Handley House, Green Lane York YO30 6RG £12.00 per hour + paid breaks hours per week. Great part time hours to fit in with your life12Fun and varied role Excellent rates of pay Be part of our growing family of luxury care homes Part time hours 10am-3pm on a consistent 3 on/3 off shift pattern for that work/life balance ...

  • Home Care Assistant

    2 weeks ago


    York, York City, United Kingdom Radfield Home Care York, Thirsk & Ryedale Full time

    Explore Your Work Hours: Choose from a variety of shifts, including mornings, evenings, and weekends tailored to your preferences.Revitalize Your Career with Radfield Home CareEmbark on a rewarding career journey with York's leading home care provider, distinguished by an Outstanding rating from the Care Quality Commission (CQC).At Radfield Home Care, our...

  • Shipping Coordinator

    2 weeks ago


    York, York City, United Kingdom Page Personnel - UK Full time

    A fixed term contract for those keen to expand on their Shipping experience. Hybrid working availableAbout Our Client:You will have the unique opportunity to work at the heart of a rapidly growing business. We've been reliably selecting, modifying and reacting various nature-based chemistry's to create specific, innovative solutions for our industrial...


  • York, York City, United Kingdom Home Instead Senior Care Full time

    Company Description:Care Requirements - Support Needed by ClientBathing & personal groomingCompanionshipHelping with mobilityHelp keeping activeLight houseworkMeal preparationMedication remindersRunning errandsToilet & continence careTrips out of the houseAdditional Information:A lovely gentleman wanting to stay in his own home.