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Store Assistant

3 months ago

Birkenhead, Wirral, United Kingdom The New Gnration Group Full time
As a Store Assistants you are our foundations; a wonderful team of people at the heart of our stores.

With customer focus the number one priority, you are the first point of call for lending a helping hand and are always interacting with customers, ensuring they leave with exactly what they want and a positive lasting impression.

Hard work and passion. Just be focused on delivering great service and we'll teach you the rest.

  • A positive attitude.
  • Make sure that our customers have a great experience while in our branch.
  • Reliability.
  • Be there when we need you, be flexible and fun to be around.
  • Yourself. Bring your whole self to work and let your true personality shine through.
  • Experience working in retail
  • Excellent customer service skills
  • Commercial awareness
  • Ability to implement and prioritise tasks
  • Ability to raise problems as and when they arise
  • Driven to succeed with integrity and a collaborative outlook

Main responsibilities

  • Welcome and serve the customer providing an excellent instore experience at all times.
  • Maintain and develop client relationships through an individual approach, leveraging also on CRM and digital tools.
  • Be proactively engaged in cross selling with all departments and maximises sales opportunity in order to achieve individual sales target and KPIs.
  • Ensure to be uptodate knowing fashion trends and competitors.
  • Excellent brand and product knowledge.
  • Deal effectively with customer complaints by liaising with the line manager when necessary.
  • Ensure and maintain the shop floor and visual display high standard, complying with company operational guidelines and stock procedures.
  • Contribute to ensure a high level of security and is attentive to prevent product thefts.

Salary:
From £10.37 per hour

Benefits:

  • Bereavement leave
  • Company events
  • Discounted or free food
  • Employee discount
  • Free or subsidised travel
  • Free parking
  • Gym membership
  • Onsite parking
  • Paid volunteer time
  • Referral programme
  • Sick pay
  • Store discount
  • Wellness programme

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Yearly bonus

Application question(s):

  • Can you work full time?
  • Do you require visa sponsorship to work in the UK?

Work Location:
In person