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Housing Trainee
2 weeks ago
About The Service
Cardiff Council aims to provide a high quality, accessible service. There is currently a vacancy for a Housing Trainee within the Community hubs, namely Llandaff North & Gabalfa hub.
About the job
To undergo a training programme to provide a professional Hub Service via Face to Face or telephone to include advice on Housing Enquiries, Homeless prevention Housing Benefit, Council Tax, Welfare Benefit, Welfare Reform, and a wide range of general Council services including Library Provision.
Trainees will also undertake training to resolve enquiries about a wide range of services and to provide customer focused delivery of library services, and other Community Hub information & Event provision.
What We Are Looking For From You
There are no formal qualification or experience requirements however the successful applicants will have good communication skills and the ability to adapt and learn quickly.
A positive and customer focused attitude is essential as is the ability to work to targets and deadlines.Knowledge of other languages, in particular Welsh, would be an advantage.
Experience of using IT systems would also be an advantage.
Additional information
For an informal discussion, after reading the job description, please contact Joe Boyle on
This vacancy is suitable for post share.
This post is temporary until 28th June 2024.
Due to the current COVID -19 circumstances the interview process for this role will be held on a virtual basis using an appropriate online platform.
- Application Guidance
- Behavioural Competency Framework
Additional Information:
- Employee Charter
- Recruitment of Ex-Offenders
- Privacy Notice
Job Reference:
PEO02732
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