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Customer Experience Advisor

3 months ago


Derby, Derby, United Kingdom Firstsource Healthcare Full time

Date:
Aug 7, 2023- Location: Derby, GB- Requisition ID: 3724- Description:


  • Outbound Sales Advisor working with Sky

Location:
Hybrid - Pride Park Derby office


Applicants must live in Derby or be able to commute reliably

Ready to head back into the office?

Want to be a part of a thriving and energetic sales team?

We're recruiting for Outbound Sales advisors to join our Sky Prospects Team, helping us connect new customers with Sky's fantastic range of products.

Salary:
£21,673.60 per year (£11.11 per hour) + opportunity to earn incentive (OTE is £350 per month)


Free Sky TV + discount on Broadband and Mobile products (Worth £1000+ a year)

Full time, Permanent

37.5 Hours a week between 10am till 8pm (Breaks and Lunches will be at set times)
Monday to Sunday

The Details:


Working as Sky's official partner, Firstsource, are looking to appoint new Sales Advisors to join our successful Outbound Sales Team This role will be working onsite meaning you'll be based in our already established and successful office in the centre of Pride Park.


After completing 7 weeks of training, you'll have access to a large number of resources, discounts and other tools to help you when talking to potential Sky customers.

You'll use your charisma and enthusiasm to introduce the great content and products Sky have available to secure new sales with new customers.

This is a challenging and rewarding outbound role with generous bonus incentives and regular overlays and other incentives.

The Perks of Joining our Team:

  • Salary of £21,673.60 per annum (with fortnightly pay)
  • Realistic Monthly Bonus Structure
- £350 OTE, but up to £600 per month

  • 29 Days Annual Leave Increasing with each year of service
  • Plenty of Progression routes and development opportunities
  • Free Sky TV Package (including Sports, Entertainment, Kids & Cinema & worth £1000 a year)
  • Cashback healthcare provided including dental and optical, kids covered too
  • Break out areas on site, with table tennis, games machines and relaxing zones
  • Lots of engagement and activity days on site, giveaways, things to get involved in and more
  • Multi
- faith room on site

  • Thorough Indepth Training
  • Continuous Coaching and Development

The Requirements to Apply:

  • Previous experience in sales whether that's face to face or contact centre based.
  • Target driven, with proven track record of achieving results
  • The ability to stay selfmotivated in a competitive environment
  • A passion for people and providing them with the best products & service
  • The ability to read your customer and really understand their needs
  • Be tenacious, adaptable, and resilient
  • The ability to turn a negative into a positive
In joining the Firstsource family we strive to create a diverse and inclusive work environment for all our employees.

Firstsource offer the opportunity to be involved in Diversity forums and for you to contribute to creating a truly inclusive workplace.


We are not only there for our customers, but also our staff supporting them with their mental health and wellbeing.

Our employees' values and worth are at the forefront of how we run our company. Throughout your time with Firstsource you will receive constant support. We continuously run engagement incentives and Wellness activities to help support our amazing team