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IT Help Desk/Service Desk Engineer

3 months ago

London, Greater London, United Kingdom Vector Resourcing Ltd. Full time
We are looking for a Service Desk Engineer to assist our client who are embarking on a significant amount of project work within their Service Operation Support team, resulting in an increased workload
Handling basic support tickets and resolving straightforward issues
Assisting with walk-up queries and providing in-person support as needed
Creating and managing support tickets
Answering and managing support calls
Distributing software licenses and ensuring compliance
Experience providing 1st/2nd Line support within a Windows Operating environment
Role type Please select all that apply All roles Agile Analysts Architects Business Change Consultant Database & Reporting Development DevOps ERP Incident Management IT Support Networking Problem Management Product Project Management Quality Assurance Security
Role type Please select all that apply All roles Agile Analysts Architects Business Change Consultant Database & Reporting Development DevOps ERP Incident Management IT Support Networking Problem Management Product Project Management Quality Assurance Security
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