Administrative Officer

1 week ago


Sheffield, Sheffield, United Kingdom Sheffield Teaching Hospitals NHS Foundation Trust Full time
The Directorate of Ophthalmology is a large, vibrant, and exciting place to work.

It is one of the busiest out-patient department in the Trust and patients travel from across the region and country to be treated here.

Its annual activity is around 100,000 out-patients and up to 10,000 surgical procedures.


Working as part of such a large and diverse multi-disciplinary team, while working closely with the people in your immediate area, will provide an excellent environment for you to get to know people and develop good friendships and working relationships.

This provides both the opportunity for professional and personal development and the challenges to ensure that we are constantly learning and remain an evolving service.


Our team of Ophthalmology Service Coordinators work with our administrative teams, and our clinical service teams, in partnership with our Clinical Leads.

To work well within our teams, you will need to be passionate about improving patient care and about making Ophthalmology an outstanding place to work.


The post holder will also be supported to maintain a healthy balance between their personal life and their career, with access to flexible working arrangements which are suitable to the needs of our services.

Main duties of the job

  • Assist with clerical support in the day to day running of the office area to ensure Service provision is met.
  • Responsible for full utilisation of outpatient clinics.
  • Responsible for ensuring accurate clinical outcomes are recorded on the Trust's IT systems.
  • Responsible for accurate prepping of clinics, case notes and other relevant documentation.
  • To deal with, as appropriate, enquiries from staff, members of the public in person and by telephone, and visitors to the Service.
  • To provide reception support, as and when required, including receiving patients to the service and assisting with enquiries.
  • Supporting new members of the team as appropriate.
  • To be responsible for maintaining the administration and storage of data, in accordance with local policies and procedures.


To take responsibility for good housekeeping in the Office / Reception / Waiting area, ensuring they are kept clean and tidy.


You will be working for an organisation which values and respects all of its staff and the community it serves.

The Trust is a leader in the NHS and research sectors and provides excellent benefits for its staff.

This includes commitments to professional development but also many policies to support employees in balancing their personal and professional lives.

Please see attached job description and person specification for a detailed description of this roles main responsibilities.

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