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Foh / Ice-cream Parlour Assistant

3 months ago

Lancaster, Lancashire, United Kingdom Countrystyle Meats Full time
At Countrystyle we aim to serve our local community with an outstanding experience.

We are looking for someone with a nice demeanour, a hardworking individual who can work as part of a team to deliver outstanding customer service every time.

The successful person must be able to greet and welcome our customers warmly and engage with them.

  • Ensure our customers are served in an efficient, friendly, and polite manner
  • Greet each customer with a friendly and warm welcome
  • Professionally deal with all customer queries
  • Be passionate and knowledgeable about our products and services
  • Always Think 25 when serving age restricted products
  • Assist in the setup of all service areas.
  • Assist in the serving of meals / drinks / icecreams to customers.
  • Barista experience (advantageous)
  • Take part in quarterly stock takes.
  • Maintain all required records accurately.
  • Ensure all duties are conducted in accordance with safety requirements, including food hygiene regulations.
  • Ensure goods are rotated and handled with care.
  • Always comply fully with food hygiene and health and safety requirements
  • Help the business continue their strong relationship with the local community.
  • Front of House / Icecream serving experience (preferred but not essential as training will be given)
  • Customer service skills and ability to communicate clearly and confidently
  • Good eye for detail
  • Ability to organise and prioritise work effectively
  • Ability to serve customers in a friendly, polite, and approachable manner
  • Experience of working in food retail (preferred)
  • Experience of working in a team
  • Food Hygiene Compliant (preferred)
This position is not just a weekend role and will be on a rota basis each week.

Job Types:
Part-time, Permanent

Benefits:

  • Company pension
  • Discounted or free food
  • Employee discount
  • Free parking
  • Onsite parking

Experience:

- customer Service: 1 year (preferred)

Work Location:
In person

Application deadline: 30/06/2024