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Shift Supervisor

3 months ago

Birmingham, Birmingham, United Kingdom Papa John's Pizza UK Full time
Papa John's Pizza, Erdington is currently looking to recruit a Shift Supervisor

We are looking for talented people who excel in the following areas:

  • Ambitious and highly motivated
  • Enjoy working in a fast paced environment
  • Target driven
  • Hard working
  • Enthusiastic and positive attitude
  • Have a hands on approach
  • Customer Service/hospitality/food retail experience
Our Team are responsible for delivering a high standard of customer service and product quality. You will strive to deliver key performance indicators, food, labour and mileage targets.

Our Supervisors lead by example, operating their shifts with excellent attention to detail and a sense of urgency at all times, while maintaining a friendly working place.


Who Are We?
Papa John's is a recognized brand and has 5,500 outlets around the world.

Our expertise and passion for delivering hot fresh pizzas has earned us numerous awards and the loyalty of millions of pizza lovers around the world.

Papa John's has huge expansion plans and is rapidly growing brand throughout the UK.

Our Product and Service
Papa John's is a pizza delivery service.

We believe in delivering
Better Ingredients, Better Pizza every time and every day, we are not a takeaway (on average only 25-30% of our pizzas are collected).

Papa John's exists to fulfil a basic need for our customers; to provide a high quality, fresh ingredients, freshly prepared, hot meal delivered on time.


Our Core Values

  • Focus Remember that is important and consistently deliver Product quality.
  • Accountability
  • Do what we say we shall do in a timely manner.
  • Superiority Customer satisfaction and Expect excellence.
  • Attitude-Proactive, Upbeat and Passionate.
  • Constant Improvement-Raise the bar.


 P.A.P.A
  • People are Priority Always
- working as a team to achieve goals and exceed expectations

Main aspects of Job Role:

  • Ensuring all aspects of food hygiene and store cleanliness
  • Controlling costs on a daily basis
  • Maintaining a positive brand image and service standards including uniform/presentation standards and our philosophy on customer service.
  • Promoting efficiency within the store to achieve service standards in line with company and customer expectations
  • Upholding and developing product quality in line with standards
  • Have the ability and energy to analyse information and data to control the shift
  • Lead by example, a role model for achieving results
  • Inspire coworkers to work together to maximise performance creating a united team
  • Drive own personal development and to drive internal succession

Key Accountabilities:

  • Will help set their KPI's with senior management
  • Succeed in delivering all KPI measures in line with what has been agreed

Benefits and rewards you can receive:

  • Free pizza
  • Pension scheme
  • Full training provided
  • Incentives
  • Supervisory experience in the restaurant/food delivery industry
    Or:
  • At least 2 years supervisory experience in the catering/hospitality industry.

Job Type:
Permanent

Job Types:
Full-time, Part-time

Salary:
£10.00-£12.00 per hour

Expected hours:
per week

Benefits:

  • Company events
  • Company pension
  • Discounted or free food
  • Gym membership

Supplemental pay types:

  • Performance bonus

Ability to commute/relocate:

  • Birmingham: reliably commute or plan to relocate before starting work (required)

Experience:

  • Supervising experience: 1 year (preferred)
  • Restaurant management: 1 year (preferred)
  • Bar management: 1 year (preferred)
  • Hospitality: 1 year (preferred)
  • Customer service: 1 year (preferred)
  • Management: 1 year (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person

Reference ID:
Papa SS 1200