Procurement Manager Country Support

Company description:

Müller UK & Ireland is wholly owned by the Unternehmensgruppe Theo Müller which employs over 24,000 people throughout Europe. In the UK, Müller develops, manufactures and markets a wide range of branded and private label dairy products made with milk from more than 1,700 British farmers. The Müller brand is ranked at No.7 in The Grocer's Top 100 list of Britain's Biggest Brands, and is also the 7th most chosen brand in the UK.

Job description:

Müller has been a loved brand in the UK for over 30 years. It's a household name – and it continues to grow as we invest to make and market an ever-great range of fantastic dairy products. We are currently the 8th most chosen FMCG brand, picked from supermarket shelves over 208 million times each year.
Müller pride ourselves on offering support to help develop your knowledge and skills. In return for your commitment, drive and enthusiasm, we offer our employees numerous benefits as part of your employment, including:

• Competitive Salary / Bonus scheme

• Health Care Package / Contributory pension plan

• Life Assurance / Employee Assistance Programme

• Generous annual leave increasing with service / Flexible benefits programme.

• In addition, our employees have access to a Rewards Benefits Programme, giving you a range of discounts across 800 retailers online and in store.

We are currently recruiting for a Procurement Manager, Country Support to work within our Shared Service Centre Department. You will be responsible for ensuring effective and high-quality execution of the Procurement Business process. You will act as process expert for process harmonization, standardization and optimization across BUs and countries, and will be responsible in building and developing an international team to be able to provide service at industry standard to a competitive price level.

You must be able to speak German fluently, and you may be based in UK or Germany.

Your challenge for the Procurement Manager, Country Support: -

•Ensure the execution of process requisitions to order (Order Management) via tasks of the 1st Line Advisor Country Support: -
1.Review and, where necessary, change or enrich purchase requisitions according to company policies, technical specifications, UTM predefined standard portfolio of items and services and guidelines of GPR-IN (e.g. Category Brief).
2.Review the completeness, clarity and accuracy of the PR (inc. pricing structure, supplier data, material group, etc. in accordance with the established checklist(s).
3.Ensure that the existing UTM framework agreements and conditions are reflected in the purchase requisitions.
4.Trigger purchase orders and related communication with internal and external interface partners.
5.Identify, escalate and clarify possible problems and incidents and liaise with the requisitioner to resolve any issues, rejecting the PR if needed.
6.Act as initial point of contact for all internal and external interface Stakeholders.

•Provide guidance for the process requisitions to order (Order Management) to enhance overall team performance.

•Ensure execution of Indirect Procurement Master Data Management - create, maintain and Monitor (e.g. expiring dates) Procurement Master Data (inc. ́Pricing) for non-SAP contract and source list data).

•Ensure the handling of Supply Related Issues and Invoice Queries via tasks of the 1st Line Advisor Country Support are as follows: -
1.Facilitate the escalation of delivery related issues (incl. delays /shortages) from Requisitioner.
2.Handle assigned invoice queries and escalate delayed supplier payments to Accounts Payable.
3.Act as 2nd escalation Level.

•Ensure the collection and review of identified changes to training materials and communication of required updates (FAQs.)

•Ensure contributions are consolidated and prioritized key messages are delivered for overall recommunication to users via clinics.

•Monitor GSS P2P performance metrics (Efficiency, Compliance, Volume, Performance - SLA ́s, etc.).

•Carry out analyses and derive optimization ideas.

•Based on the ideas, initiate improvement initiatives and collaborate with the CI Team, GPR, Process Owner to drive optimization and standardisation as well as opportunities for process automation and technology enhancements to streamline Procurement Operations.

•Implement in line with the Standard "Initiative or Project Management Approach" the corrective actions.

•Lead, and where applicable in collaboration with the CI Team cross-functional teams for GSS P2P-related process improvements initiatives and projects.

•Participate in cross-functional teams for P2P-related system implementations projects.

•Ensure the consolidation and review of the contribution from 1st/2nd Line + requestor on improvement potentials for the completeness of the catalogue content (articles / services); the Guided Buying route (Tile structure); increasing the usage of the Self-Service functionalities (Line Item / request form / Service Entry sheet)

•Ensure the creation, addressing and alignment of improvement recommendations with category owners and/or Ariba 2nd level system support.

•Ensure the consolidation and review of the contribution from 1st/2nd Line + requestor on improvement potentials for the completeness of the catalogue content (articles / services); the Guided Buying route (Tile structure); increasing the usage of the Self-Service functionalities (Line Item / request form / Service Entry sheet)

•Ensure the creation, addressing and alignment of improvement recommendations with category owners and/or Ariba 2nd level system support.

•Lead and manage the P2P 1st Line Advisor Country Support team and 2nd Line Procure manager, including resource allocation, performance management, and development.

•Set for all P2P 1st Line individuals and P2P 2nd Line Procure manager clear objectives that align with the GSS strategic direction and deliverables to achieve GSS overall targets.

•Create robust training plans and align the plans with Expert Service (GPR, Process Owner, CSS-CI etc.) Implement developed and aligned training plans to promote a service oriented and high-performance culture based on role specific competency model and required Procure skill sets.

•Continuously review of defined roles and amend where necessary to meet the SLA ́s and business needs across various areas of expertise.

•Conduct regular fit/gap analysis for each team individual for the respective job description. Based on the results, develop individual training plans to close the gaps.

•Support Operational Procurement execution on industry standard to competitive price level.

•Support GSS entry Process for new P2P activities and services.

•Single point of contact for internal and external audits and their support.

Key skills & experience for the Procurement Manager, Country Support: -

•You must speak German fluently, and you may be based in UK or Germany.

•Significant experience (at least 5 years) in managing and developing multiple teams.

•Bachelor's degree

•In-depth knowledge and understanding of the S2P End to End process.

•Expert in operational, tactical procurement as part of S2P process and usage of the following Procurement IT Application: -
1. SAP MM incl. XFT Plug-in
2. SAP Ariba Buying / Guided Buying
3. SAP Ariba SLP
4. SAP Ariba Sourcing
5. SAP Ariba Contracts
6. SAP Ariba Spend Visibility
7. SAP MDG-S

•Excellent knowledge of MS Office

•Strong analytical skills, problem-solving abilities, and the ability to collaborate effectively with stakeholders.

•Ability to encourage the development and empowerment of the team.

•Ability to prioritise and work to deadlines.

•Effective communication skills.

•Ability to build effective working relationships – internal & external- and with people from both financial and non-financial backgrounds.

The Process
If you have the skills and experience in the above areas and would like to be considered for this role, please apply at
#L1 – MB1 #LI-Hybrid