Patient Co-ordinator/medical Receptionist

1 week ago


Edinburgh, Edinburgh, United Kingdom Muirhouse Medical Group Full time

PATIENT CO-ORDINATOR/MEDICAL RECEPTIONIST

TWO PART-TIME POSTS:

8am to 1pm (25 hours a week)
Monday to Friday

1pm to 5pm (20 hours a week)
Monday to Friday

Starting from £20,420 (FTE) dependent on experience


The role of Patient Co-ordinator is about care navigation, making sure our patients are navigated towards whoever can best help with their current medical and related issues.


There are many duties, including:
- taking calls from our patients and allocating them to the most appropriate healthcare professional, either in the practice or elsewhere
- registering new patients and making sure their medical records are created on the computer system
- scanning patient correspondence into our systems and sending it to the right member of our team so it is looked at and any action taken
- booking interpreters for those patients who need this facility at their appointments
- letting patients know the results of any blood or other tests they may have had taken.

It's a busy job and no two days are the same. We're used to juggling different duties and moving from one job to another at a moment's notice.

We're now looking for two new colleagues to join us. If you like the idea of helping our patients receive a good service, and like to be kept busy, then why not consider applying?

We're a thriving, growing GP practice, the largest in Edinburgh, with over 19,400 patients.

Amongst the skills and personal qualities we're looking for are:

-
Previous experience in a medical environment, especially a GP surgery, is highly desirable;:

  • Very good interpersonal skills with members of the public.

You must have had experience in dealing with members of the public both face to face and by telephone:

  • Ability to move between various duties at short notice
  • A positive and calm manner and able to deal with busy and pressured situations
  • Good keyboard / IT skills and able to learn various medical software packages
  • A good team member and able to work well with colleagues.

The hours are:
Vacancy
  • Monday to Friday
8am to 1pm (25 hours/week)

Vacancy
  • Monday to Friday
1pm to 5pm (20 hours/week)

-
Please say:_

- _
which of the two roles is of interest to you_
- _
include in your CV your relevant experience in working with the public and your current or most recent salary._
-
If these items are not included you may not be considered further._
- **Note

Job Type:
Part-time

Salary:
From £20,420.00 per year

Benefits:

  • Onsite parking

Schedule:

  • Monday to Friday
  • No weekends

Work Location:
In person

Reference ID:
AF/PC

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