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Domestic Services Administrator

3 months ago

Liverpool, Liverpool, United Kingdom Liverpool University Hospitals NHS Foundation Trust Full time

The post holder will be responsible for co-ordinating and managing Domestic Service department specific documentation and information and maintaining an accurate record and distribution system.

The post holder will play a major role in providing a quality administration/support service to the Domestic Services Team.

The post holder will work as part of the Domestic Services Team and as such, will be required to carry out other support and secretarial tasks.


  • Manage and maintain the document and data control process within
the Domestic Services office, using defined systems (HealthRoster)

  • Issue any relevant progress reports to the Domestic Services Managers.
  • Correlation of all documentation, logging, filing and distribution
accordingly, ensuring accurate audit trail is maintained.

  • Control the quality system within the Domestic Services Office, capturing all relevant processes, and review regularly.
  • Provide admin support for NSoC 2021 (National Standards of Cleanliness 2021)
  • To attend and minute meetings as and when required, maintain a log of
required actions and decisions.

  • To proactively manage the actions log providing updates as required
by the Domestic Services Managers.

  • Provide administrative support to the Domestic Services team in all aspects of work. This will also include the coordination of diaries, arrangement of meetings, venues and catering requirements
etc.

  • Undertaking general administration duties including typing,
photocopying, distributing and filing all correspondence, dealing with
incoming mail and telephone calls/enquiries, review and completion of pay queries

  • Maintain an effective 'bring forward' system, ensuring that deadlines
are adhered to and action is taken as appropriate.

  • Provide secretarial support to the Domestic Services Managers as and when required.
  • Carry out any other relevant duties that may be requested to ensure
the systems within the Domestic Services team are under control.


Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.


The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.

The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.


It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.


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Manage and maintain the document and data control process within
the Domestic Services office, using defined systems (HealthRoster)

  • Issue any relevant progress reports to the Domestic Services Managers.
  • Correlation of all documentation, logging, filing and distribution
accordingly, ensuring accurate audit trail is maintained.

  • Control the quality system within the Domestic Services Office, capturing all relevant processes, and review regularly.
  • Provide admin support for NSoC 2021 (National Standards of Cleanliness 2021)
  • To attend and minute meetings as and when required, maintain a log of
required actions and decisions.

  • To proactively manage the actions log providing updates as required
by the Domestic Services Managers.

  • Provide administrative support to the Domestic Services team in all aspects of work. This will also include the coordination of diaries, arrangement of meetings, venues and catering requirements
etc.

  • Undertaking general administration duties including typing,
photocopying, distributing and filing all correspondence, dealing with
incoming mail and telephone calls/enquiries, review and completion of pay queries

  • Maintain an effective 'bring forward' system, ensuring that deadlines
are adhered to and action is taken as appropriate.

  • Provide secretarial support to the Domestic Services Managers as and when required.
  • Carry out any other relevant duties that may be requested to ensure
the systems within the Domestic Services team are under control.

Communication Skills

  • The post holder should display excellent written and verbal
communication skills in liaising with other team members, Trust
personnel and external bodies.

  • The ability and commitment to work as an effective team member.
  • The post holder should display professionalism when representing the
department.

General

  • Support the Manager in;
- induction and supervision of new staff within the Domestic Services Team
- implementing existing policies and procedures.

  • Cooperate fully in the introduction of new technology and of new
methods of working as appropriate to th